Best Install Tile in Phoenix AZ

Fantastic they were very easy going and knowledge I had them replace stone flooring on second story very respectful gracious group
Thanks again
Dave

We had our tile done by AZ Floors and had major problems with the installation.

We had to beg Robert to fix it. They fought us every step of the way and still only fixed a fraction of the dozens of hollow-spot tiles, despite Robert’s promise to “make it right”. He personally guaranteed we would never have any cracks and offered a “lifetime warranty”.

I called recently to ask them to repair a broken tile and was informed that there's no such thing as a lifetime warranty and was denied help.

Cool thanks.

I can’t speak for other customers, but our experience has been a nightmare.

(Translated by Google) Well it's where I work

(Original)
Bueno es donde trabajo

Top notch professionals! Rob and his team was great to work with. This is the flooring professional everyone needs when working on your floors. Rob knew exactly what areas needed to be fixed, gave great advice, didn’t attempt to upsell me on anything, and provided excellent service. Our floors are now looking great, and I’m definitely going to be hiring his team again in the future for the rest of my home. I definitely recommend him and his team if any type of flooring service is needed!

Very happy how the wood was laid and installed. Everything came out flawless and makes the home flow with good energy.

Alan is great went above and beyond our expectations! Highly recommend his services! Very happy with the tile work he did for us!

Az Carpet and Tile installed our commercial carpet at our office here in Phoenix. It turned out great and the customer service was top notch. They came out quick to install it and were done in a timely manner.. Would highly recommend them!

Scott and his installers did an amazing job with our bathroom remodel and tile flooring. They were very polite , on time and cleaned up after the job was complete! Would totally recommend Scott and his crew of experienced installers for any remodeling jobs.

easy to work with very quick professional install took roughly a hr they are super friendly

Very professional, great quality and on time work!

Home Solutionz recently worked with us on replacing our existing carpet in our master bedroom. We worked with the staff, who was extremely friendly, patient, knowledgeable, and helpful in the selection process. Moreover, the ordering process was very quick and efficient and the installation was highly professional. We couldn't be happier with the service we received and the carpet we enjoy every day. Thank you Home Solutionz!

My experience with MicMar wasn't as good. Started to plan my floor project and demo with them a few months ago. Spent a lot of time and many trips to their office for picking up samples to get the exact floor that we wanted and finally a few months later we were ready to get started. In the meantime we went thru 2 floor estimators (the first one was let go and the 2nd one left the company for medical reasons) and the 3rd estimator was about to cash in on all the hard work that was done by the previous estimator until I was told that he will do me a favor and honor the price that I was giving on the floor a few months ago because the material prices went up since. So just to be clear with his statement I specifically asked him on what he is referring to. Labor prices? Internal material prices? Manufacturer prices? His response was that they are charging me less for labor and the manufacturer increased the prices on the floors we picked out. The only thing he was not aware of is that I spoke directly to the manufacturer prior and specifically asked the regional representative if they increased any pricing on this specific flooring that we picked. His answer was no. When confronting the situation and flat out calling the estimator out on his lie in a chain of emails and I also had the owner Mike copied on the email. I got an answer from the owner right away to apologize for the misunderstanding and asked me how he can help. When I replied and asked him not to insult me with a misunderstanding statement since everything is in black and white on the email chain and challenge him to explain what I misunderstood. He went silent and received an email days later from another person that work there that she is trying to explain that their buying power is not as much and they're a small shop. According to the regional representative they did not increase any prices so I'm not sure where that is coming from.
Bottom line is if you want to get your floors or any demolition done by an honest company that don't lie to try to make a sale look elsewhere. I will NOT recommend them to any of my friends and family and I hope you do the same.
I do understand that they do have to make a profit but try to be honest and don't lie to your customers that are spending a lot of money. Also if they just admit to the lie since everything was documented in an email chain maybe I would have gave them another chance.

A very shocking update to my prior post.... I discovered just hours ago that Urban Customs has decided to STEAL my original deposit of several thousand dollars. Yes... STEAL. Keep in mind, no actual flooring was installed as detailed in my main review, due to Heath changing his mind about refinishing my hardwood floors spontaneously. Apparently he does not want other customers to read my in-depth review of what happened, and Heath is holding my deposit money for RANSOM (which he previously promised to return). He has stated that he will only return it if I take down the truthful, albeit quite negative, reviews I have posted AND sign some mystery document, which is very very suspicious and shady.

While I am not in a position to lose thousands of dollars, it is more important to make this valuable information available to others in the greater Phoenix area so they can avoid having to deal with this absolutely criminal behavior that Heath and Rachel at Urban Customs engage in. I want everyone to be aware that this is the type of business they run, and any cent you may decide to pay them, you may never see again, nor will you necessarily get the services you think you are paying for.

I will be taking them to small claims court following this unbelievable experience, as well as other protective measures to ensure they cannot continue to cheat, threaten, and rip off others.

This review is long over due. Vinny is awesome and so was his crew that came to our house back in October 2013. I had over 900 sq ft of laminate that I had purchased through Build Direct (which are great floors) to cover and it took the 4 guys 1 day! Just about 10 hours. If you're just looking for someone to do the labor, I highly recommend this company and Vinny was great to work with.

Had different typed, which a lot of them don't.