Best Home Design Build in Phoenix AZ

Renovation and Design Concepts transformed my dated and unattractive kitchen into a beautiful, contemporary and functional heart-of-the-home. The RDC Gals worked with me at every strategic point. They designed a new countertop layout to include a functional eat-in bar. They showed me dozens of options for countertops and backsplashes. Helping me avoid distraction by shining objects they guided my selections to please my own design sense and optimizing the value of my home. The renovation included some drywall work, and included a re-do of my stair case. I highly recommend their service. From the quality of the workmanship to their keen eye for finishing touches, Renovation and Design Concepts fully met my expectations for quality, value and aesthetics. Can't wait to do my master bath!

Epoxy Werx just finished up the epoxy floor in our new house and we are SUPER impressed! They were quick, professional, and our new floor looks absolutely stunning. Although we haven’t used it yet (still curing), we couldn’t wait to leave a review. Five stars for sure - can’t recommend them enough!

Great work and very nice people! Highly recommend it!!

I appreciate the experience Russ and his team has. He provided good advice and great workmanship while working through the small or big projects.

Incredibly disappointed and frustrated with my experience with Porter.

I placed an order for a mantle I was told would be 13 weeks out just before closing on a Saturday, and attempted to cancel the order the following Monday after finding a more reasonably priced option that would deliver in 4 weeks.

I was then told deposits, which was 50% of the total, were non-refundable, which was not communicated during the buying process. Porter then pointed to the invoice, drawing, and receipt, which has the disclaimer in approximately 5 point font buried in a 240 word paragraph, and was signed by me in an approximately 60 second time span on Saturday when the salesperson asked me to sign here, here, and here.

After disputing the charge, but still being required to pay based on the signed invoice, I requested that Porter donate the deposit to charity, since the only other option was a store credit.

At this point, I have not received any proof a charitable donation has been made, nor have I received a credit, and it has been 5 weeks since my donation request.

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In response to Porter Barn Wood Owner, 9/4/21, 8:30 pm:

I am not disagreeing with any point you have made, especially since you have almost reiterated verbatim what I originally posted.

If I had been told verbally there was a non-refundable deposit policy, you would not have heard anything from me. The fact is, you currently have over $500 from me that was provided as a deposit, and I have received nothing from it. Simply provide me a receipt that you made a charitable donation. I do not see how that is an unreasonable request.

I am sure you understand that I do not want you to benefit monetarily based on my experience with your company. I think we can both feel good about helping out a worthy cause.

Matthew

Had different typed, which a lot of them don't.

We called them to come and look at our concrete floors, we were scheduled for the next morning at 9 am, we even received an email confirming our appointment and a reminder email the next morning about our appointment.
no call no show, we called to follow up and see what happened
no one ever called back

10am appt. Arrived 0945. Backed in 1230. Unloaded at 1800. Had to reschedule my next 2 deliveries.

Professional, detailed, and quality work!

I hate Sanels, they are the worst. We placed our order October 7th for cabinets and an island. We still don’t have our complete order. ITS MARCH 14. We were promised 4-6 weeks for these “in stock cabinets” I’ve gotten to the point where I call at least 2x weekly to check on our order and NO ONE can give any information. We’ve gotten the run around for everything, “it’s on the next shipment, we’re waiting for the shipment to be unloaded, let me get back to you by the end of the day” etc.
The cabinets we have in our possession are the wrong size. All the positive reviews must be paid for/fake. I am livid with Sanels and would NEVER recommend them to ANYONE not even my worst enemy! RUN from this shady, unresponsive, business!