Best Flooring Installation Services in Phoenix AZ

Not as good of a selection as I was hoping for in the store. The person helping me was nice enough but I had to go somewhere else to find what I was looking for.

(Translated by Google) Well it's where I work

(Original)
Bueno es donde trabajo

Best commercial flooring company around!

My experience with Alan’s Flooring was absolutely perfect! Alan and his Team did an amazing job on our floors! I would recommend Alan’s Flooring to my Family and friends. His pricing is very fair. Definitely very skilled professionals!

We had a great experience working with Royal Wood Flooring. We had them replace our hideous tile with beautiful new laminate. They removed the old floors quickly and left the house very clean despite such a messy job. The new floors went in the next day and their work was fast and impeccable. I highly recommend them! The team was very courteous and efficient, and Vinny the owner is friendly & professional.

We are very satisfied with our experience with Floor Source. We had floor tile installed in our house. The workers came when they said they would be here, started right in working, and were hard workers. The quality of their work was very good; they knew what to do and how to do it. Mr. Rivera, the crew supervisor, came each day to check on the job progress and keep in touch with us, and was very helpful.

In my opinion the word crooks is the best way to describe them. They reported my initial review to Google which was completely honest and had it removed. This is in violation of the consumer fair review act which I've reported to the FTC.

Too much to list here but ill share a few items. They fraudulently charged me over $3,000 for glue(which during a repair of their original work I discovered they never uses) and refused to return it until I got an attorney involved and complained to the ROC. Then they eventually agreed to return it if I remove my review. Now they're ignoring my requests again for the refund so I have no choice but to pursue legal action.

They've incorrectly installed the floors by using shortcuts which causes the floors to pop up. It's been a nightmare as this is my only home and with each screw up I need to uproot my life.

They also removed a material called gypcrete without my authorization. I was led to believe they would be adding gypcrete to replace it but found out they used a cheaper material without telling me. Gypcrete is required by my HOA and now I'm I'm violation of HOA bylaws and CC&Rs.

They've damaged the common areas to the point my HOA sent me a large bill to clean up their mess.

Briana the project manager just makes excuses and has limited willingness or ability to help. All she does is text and when I try to call immediately hangs up and claims to be on a conference call. Hasn't called back despite trying to speak with her for months.

She ignores anything that you say that she doesn't want to address. I've asked for her supervisors contact and she just ignores the requests. Continuously making mistakes and not following manufacturer guidelines

Also caught her contractor stealing cash from my drawer and unplugging my security camera after realizing he was being recorded.

Wouldn't wish this experience in my worst enemy

If I could rate a zero, I would. The first contact with Andy (owner/operator) in his store was great. But then something changed and the owner became a nightmare. He talks WAY too much and it's very difficult to get him to answer the specific question you ask. He never called us back when he said he would and we always had to be the ones to initiate a conversation. He was unbelievably slow with everything and took us calling multiple times and going back into the store again to get any movement. He finally came to our house to price it up and when he told us the price of the flooring, we were happy with it. A couple weeks later, the price was suddenly about $5,000 higher than the original price he gave us. When I pressed him on why, he gave many excuses like there were a couple more stairs he forgot to add in plus removing the floorboards etc, none of which would explain the $5k jump in price. I kept trying to get to the bottom of it with him on the phone when Andy suddenly yelled, take your business somewhere else, don't come back! and hung up the phone. Really unprofessional company! Luckily the owner was so slow with everything, that we didn't start the project with him and are now going with the much better/cheaper/more professional Flooring Express.

Daniel is one of the best contractors I've ever had to work with. After doing some research on hiring a qualified person, I stumbled upon Daniel. He was highly recommended by one of my clients. The price was unbeatable and the quality of the work was extraordinary. He did a full remodel of my house, from wood floors, built in showers, to cabinets, quarts countertops and painting. Greatly recommend his services! Hard to find such a honest professional.

They have done many jobs over the years for me and my family! They are awesome to work with!!

Tony and his team did our first floor tile and we are so impressed! Working with him was great, he was easy to communicate with, quick response to any questions we had. He took extra care to protect kitchen island and cabinets. We are so happy with our new floor and would highly recommend Footprints Floors. Thanks Tony!

Great customer service!

I LOVE WORKING AT WHOLESALE FLOORS

Had different typed, which a lot of them don't.