Best Custom Patio in Phoenix AZ

I can’t say enough good things about James, Terry, Chris and this company. They just wrapped a ten-location flooring project for one of our customers in the Phoenix Area and throughout the whole process, they maintained excellent communication in relaying project progress, details and completion photos to us at our offices here in Ohio. They even handled the logistics for us regarding the placement and relocating of the refrigeration trucks needed for perishables to be stored while the restaurant coolers were getting their new floors. They worked with us and our customer to schedule and complete these jobs at a time and in a manner that was the least disruptive to our customer’s business so I would highly recommend them for any flooring job needed and look forward to working with them again in the future.

Top notch professionals! Rob and his team was great to work with. This is the flooring professional everyone needs when working on your floors. Rob knew exactly what areas needed to be fixed, gave great advice, didn’t attempt to upsell me on anything, and provided excellent service. Our floors are now looking great, and I’m definitely going to be hiring his team again in the future for the rest of my home. I definitely recommend him and his team if any type of flooring service is needed!

They have done many jobs over the years for me and my family! They are awesome to work with!!

I recently had the pleasure of working with Epoxy Flooring Phoenix and I am extremely satisfied with the results. The actual installation process was quick and seamless. They paid close attention to detail and ensured that the epoxy was applied evenly and smoothly.

Wow! I am in love with our garage floor! American Epoxy did an amazing job from start to finish on this project. We are so pleased with the final product.

Great service ! First Came Mr. Tom who gave the estimate.Than I decided to go with Garage Floor Coating. Jen in the office would email me each day the times that the crew will come. I have to say Mr.Javier plus the other 4 person on his crew were all very polite. They went right to work once they arrived.
I recommend them highly. Plus they would text me when they were on their way. Good communication.
My garage floor looks great! Thanks to all

Love our new flooring.

Did a fantastic job on our tile floor! Was very helpful and insightful​ with all of our up and coming remodeling projects. We look forward to having SDA back out for our next project.

Amazing group of people to work with. The whole process of our bathroom remodel went seamlessly and we would recommend this company to all of our family and friends!

Keenan and Zac arrived at my house at the scheduled time and were so nice and professional. They did an amazing job on our outdoor BBQ area floor. The area was left looking beautiful. No trash or residue left behind. Quality work with excellent customer service is hard to find so I’m happy to give this company and their employees the highest recommendation.

My husband and I had a fantastic experience with this company! They have many options in style of flooring and in various shades- it made picking the perfect color for our home so simple.

The workers who installed the flooring were professional and finished in a timely manner. We went with a grey SPC flooring that has a scratch resistant quartz finish, which also makes cleaning a breeze!

We only had 4 of the bedrooms done- but because of the outstanding professionalism, quality of flooring, and the amazing price point we're already looking into getting the rest of the floors replaced by them as well!

I used Desert Coatings (DC) to do painted concrete flooring throughout our house back in August or September of 2017. The flooring consisted of a total of approximately 1,700 square feet of flooring. The house that this work was done at was a vacation house at the time, so I wasn’t there to supervise the work when it was done. Other work was being done at the house by another contractor at the same time. Overall, the final finished floor was okay, but there were some things I wasn’t happy about.

During their install process I received a call from my general contractor that the flooring installers had gotten cement material all over the newly painted doors and baseboards. I called DC and they gave me a $700 credit to have the doors and baseboards fixed and repainted. After the flooring job was done, I came out to the house and discovered that the workers had spilled concrete in various spots on my newly painted patio cool deck. I was able to power wash some of it away, but some still remains to this day.

In a bedroom some tile had to be removed and DC had to use a self-leveling concrete to even out the floor, as well as raise a portion to make it level with the rest of the room. When I was able to come out and look at the flooring, I noticed that this area was very wavy and had bumps in some spots. I called DC and they came out and applied another coat, which improved it, but the finish still wasn’t smooth flat in the end.

In the living room they had to fill the entire room with about 2-3 inches of concrete to fill the void left by removing the existing wood underlayment that was previously used to build up the floor. Where this new poured concrete met the existing concrete, a crack developed about 6-12 months later, which caused the paint to chip away. There were a couple other cracks that developed too. I called DC and they sent someone out to fix it. The repair consisted of them applying more paint over the cracked area. The repair ended up not being flush with the rest of the finish, and the color did not match the rest of the flooring. This crack is in a prominently noticeable area of the house too.

Fast forward to 2020-2021, the crack reappeared and the paint began to crack and chip away again. I didn’t call DC right away because I still was not living in the house full time yet. After moving in full time, the chipping away became worse from walking over the area. I called DC twice in August 2022 (8/25 & 8/29), both times reaching an answering service. They said they would pass the message along and someone would call me by the next day. No one called me back. After the second call I decided to start emailing them (9/1/22). The first email response I got was that Tom Allen (the owner) was out of state that week, so I waited about two weeks and emailed them again (9/14). I received an email back (9/16) stating that they were on vacation and would call me back when they returned. I waited a month and did not receive a response, so I emailed again (10/17/22) and received no response. I emailed a final time (10/27/22) and again no response.

In addition to the above there are a few spots here and there that I wasn’t happy with – under the kitchen island (uneven finish and sheen), a few wavy uneven spots here and there throughout the house. I didn’t write a review at the time, because I just figured I’d live with it as is, but now that I can’t get a response from them, or have them come out to do the repair, I’m writing a response now.

I do not recommend and would not use Desert Coatings again (I felt this way before the lack of response, but even more so now), especially if you’re looking for a high-end finish. I have since read other reviews where they do not respond to follow up calls for repairs when needed.