Best Carpet Repair And Cleaning in Phoenix AZ

We hired Adam/Atomic to rip out/replace flooring throughout our entire second floor: bedrooms, loft, and stairs. The Atomic crew removed carpet that was around 14 years old and replaced with on commercial-grade luxury vinyl plank. This is a home renovation that we waited far too long to do!

We were initially thinking about using a product that we could purchase ourselves but have Atomic install it. We really liked that Atomic was willing to let us purchase our own product if we wanted to...most flooring/construction companies do not offer that flexibility. To me, that says a lot about the integrity of Adam and his company; they ultimately want the customer to be happy and aren't looking to just mark things up and drive up the price. From the research that we did around product quality and price, we learned that Atomic offered a good quality product at a reasonable price. We ultimately decide to use a product that Atomic recommended as it was much better than what we had considered getting ourselves.

Throughout the process from estimate to completed install, Adam and Brett answered our many questions and worked with us around dates. The end result looked fantastic and the crew finished ahead of schedule.

We look forward to using Atomic again.

Very professional, prompt, and focused on doing quality work. They were very clean, and paid careful attention to make sure the surrounding areas were covered. They made the entire tiling experience easy and stress free!

I highly recommend Royal Wood Flooing, Vinny was amazing to deal with, very good customer service from start to finish.

In my opinion the word crooks is the best way to describe them. They reported my initial review to Google which was completely honest and had it removed. This is in violation of the consumer fair review act which I've reported to the FTC.

Too much to list here but ill share a few items. They fraudulently charged me over $3,000 for glue(which during a repair of their original work I discovered they never uses) and refused to return it until I got an attorney involved and complained to the ROC. Then they eventually agreed to return it if I remove my review. Now they're ignoring my requests again for the refund so I have no choice but to pursue legal action.

They've incorrectly installed the floors by using shortcuts which causes the floors to pop up. It's been a nightmare as this is my only home and with each screw up I need to uproot my life.

They also removed a material called gypcrete without my authorization. I was led to believe they would be adding gypcrete to replace it but found out they used a cheaper material without telling me. Gypcrete is required by my HOA and now I'm I'm violation of HOA bylaws and CC&Rs.

They've damaged the common areas to the point my HOA sent me a large bill to clean up their mess.

Briana the project manager just makes excuses and has limited willingness or ability to help. All she does is text and when I try to call immediately hangs up and claims to be on a conference call. Hasn't called back despite trying to speak with her for months.

She ignores anything that you say that she doesn't want to address. I've asked for her supervisors contact and she just ignores the requests. Continuously making mistakes and not following manufacturer guidelines

Also caught her contractor stealing cash from my drawer and unplugging my security camera after realizing he was being recorded.

Wouldn't wish this experience in my worst enemy

Heath and Rachel are amazing. Honest, on time, excellent choices in flooring. Fair pricing.and very trust worthy. I highly recommend this company. Thank you for your hard work, and friendly approach to everything.

These guys are super helpful and accommodating, great pricing too.

There’s no other name in my mind when someone asks me for recommendation of flooring services. It has been and will always be Arizona Hardwood Floor. After my home renovation, studio is the next place to get that instant wow-factor.

They installed laminate flooring throughout the house. Did an excellent job, showed up when they promised they would, and cleaned up after the work. Everybody was courteous and pleasant to deal with. Great company.

I had first chosen Express Floors after attending the Arizona Home and Garden Show out at Cardinal Stadium. After doing further research I had concerns with all the complaints Express Flooring had on the BBB website. I made some calls had other contractors come out and after meeting Heath and discussing what we wanted to do we decided and felt more comfortable using AAA Hardwood.
The professionalism, speed, and courteousness of the team that performed the work was impressive. I would recommend using AAA Hardwood.

Got our product! dude loaded it up well and we were on our way!

I am several months late, but Brandon was awesome! He made the whole thing easy and got us scheduled for install super quick! I actually just refered a neighbor!

Was very impressed. Professional, helpful and fast. Quality work. Thank you guys!

Had different typed, which a lot of them don't.

Quick response time! Becky was informative and realistic! I would refer them to a friend! ????

Overall, we are displeased with the final product and will not be using Home Solutionz again. The final floor has crooked grout lines and what I feel is significant lippage in my dining room area which I am concerned will cause issues with my dining room table and chairs in the future. I had another project I was going to contact them for, but I am no longer interested and will look for another company. I would not recommend them to anyone.

They claim they do 'luxury installation'. IMO they are average at best and not worth the price. For the final result, I might as well have gone with a cheaper company. The final cost per sq ft for tile install was $5.50 per sq ft (materials and demolition not included). The work was sloppy. The installer tried to blame it on the variarion in the starting floor, but the area where I have the most issues with the lippage was stripped to the bare concrete prior to their arrival and we had no issues with lippage on the tile we demo'ed. Also if there were concerns over the bare floor we provided, I should have been contacted to determine the cost to address it.

I posted a dissatisfied review and Briana, their project manager, reached out to me. I provided her with photos of multiple areas where I was concerned with the installation and felt it wasn't up to snuff. I requested a representative from Home Solutionz home office be present when the crew came back to address my concerns. The 'crew supervisor' who i was told would be here was just one of the two guy crew who installed. This meant the crew used my remaining tile to fix errors in installation which included two broken tiles and a chipped tile. Since they had limited product and no representation from the Home Solutionz office, I feel the work to correct my concerns was left incomplete.

On their return visit, they fixed the broken/chipped tiles and added some extra grout, but my concerns regarding the lippage and the crooked grout lines were swept under the rug. His solution to the crooked grout lines was adding more grout to thicken the line and make it less noticeable how crooked the actual tile install was and he claimed unless you can trip over the tiles they don't normally make sure they are flush with their neighbors. Perhaps this is within industry standards, but for a 'luxury company' and the price I expected better.

Today I felt pressured to sign paperwork saying the job was completed because without it the installers won't be paid for the job. His words not mine.

Given some setbacks that occurred, it is possible the crew felt rushed to finish the job to get paid, so perhaps this is not representative of the normal Home Solutionz product, but after an all in all unpleasant experience and dissatisfactory final product, I cannot in good conscience recommend this company to anyone.

Very professional great customer service. Would recommend to friends and family. Very satisfied.