Best Bathroom Design And Installation in Phoenix AZ

Mr. Whitermore is fantastic. Very very friendly, and willing to help me out, he is a blessing in disguise

Alan did a phenominal job on our shower tile. He is a pro and knows how to do the job right.

Ali Karsraee send a skilled team to remove all existing carpet and tile from out recently purchased house. The entire house was retiled. This was a one week long job. The results were outstanding and exactly what we wanted. Ali offered very good advice regarding the project and demonstrated his expertise. We found Ali to be reputable, honest and responsible. We were very fortunate that a friend referred him to us. We would certainly recommend him without reservation for any floor covering project. Lon Miller, MD. Glendale, AZ

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied most of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a “judgement” was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this “judge”. We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, “DENIED”. There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and blame us for being too particular after they went out of their way to agree to what were just our unreasonable personal preferences, and they will deny what occurred was damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn’t, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don’t expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

Amazing experience and results!

Renovation and Design Concepts transformed my dated and unattractive kitchen into a beautiful, contemporary and functional heart-of-the-home. The RDC Gals worked with me at every strategic point. They designed a new countertop layout to include a functional eat-in bar. They showed me dozens of options for countertops and backsplashes. Helping me avoid distraction by shining objects they guided my selections to please my own design sense and optimizing the value of my home. The renovation included some drywall work, and included a re-do of my stair case. I highly recommend their service. From the quality of the workmanship to their keen eye for finishing touches, Renovation and Design Concepts fully met my expectations for quality, value and aesthetics. Can't wait to do my master bath!

Home Solutionz is the best company for flooring services. I hired them to remove the carpet in my Scottsdale home and put a tile floor in it. They are fantastic, and their team did an excellent job. They are beneficial. They charged me a reasonable price, and i saved some money because of that. Their service gave a stunning look to my home. Thanks a lot, Home Solutionz team!..

Great communication so I knew all upcoming happenings. Nick was very upfront with everything. Great workers and great cleanup. I would definitely recommend Toscanini Flooring.

Hernan did a wonderful job.. I would recommend him to anyone needing tile work.

Installed plank tile in my home and the floor looks great. Very good work, reasonable price and easy to work with.

Impressed with the professionalism from Dan and Cody. Great job guys.

This is Worst carpet, was actually laid down so bad, it lifts in every room including the closet. The last picture with the door stop, shows how high it bubbles up. This was Really poorly done.
We called and called and no one would return our calls to have this taken care of. This really is the worst carpet ever. Customer service is obviously not good. I will always go to a bigger brand store where everything is under warranty and it’s a no-brainer to go with someone who is Better Business Bureau associated. These people are not.

They have lots of selection to choose from, highly recommended.... amazing service, price is unbelievable.

Honest and reliable

Poor quality, refuses to refund. Work was done incorrectly from the beginning, confirmed by multiple professionals including the company themselves after seeing what their workers had done. Hire at your own risk. A year later and now I’m living without flooring.

Had different typed, which a lot of them don't.