Best Landscape Design And Construction in Phoenix AZ

Great service...fixed gate to like new...employee was prompt and thorough...would use again anytime...

From the first phone call to the last detail we can’t say enough good things about Custom Gabion Design. Inaudi contacted me after a google search led me to this company. We set up a time to visit my backyard project at my convenience. When he showed up On Time, we talked in detail of what mine and my wife’s vision was for our backyard. It was challenging because we were demolishing over 100ft of failing railroad ties and replacing with gabion stone cages. After another visit his partner Michael came and we went over every detail the project would entail. They not only are intelligent in their craft but both had a keen eye for detail which showed when I asked every foreseeable obstacle that might come up. They were creative and their estimate was within our budget. We set a start date and Inaudi and his crew showed up ON Time and ready to work. They are extremely hard workers and it shows in the detail they put into their craft. On the last day Inaudi went over the entire job site with us to make sure it was to our satisfaction. When finished they cleaned up paying special attention to scrap left on the ground knowing that we have dogs. After 2 weeks on the project we bid farewell to the crew that had become like family. Custom Gabion was within budget, on time, respectful, professional and a joy to have around. That is extremely rare as we have experienced with other contractors for minor projects. Anyone looking to have this type of work done will not be disappointed if you hire this company!

This is the WORST service I have received in a very long time. I was given their contact info by the mesh manufacturer as I was very excited to use their product (and still am).
1. Damen was a no show the first estimate appointment and texted 30 min after our set time to tell me he was on the other side of town and would not make it.
2. Rescheduled with Damen and texted to ensure he was still coming about 15 min after appointment. He responded with I just left my first meeting a little behind this am. I'm about 25 min out which felt a bit like a cop out and that he actually forgot.
3. In between when the first appointment was supposed to happen and the second Damen and I had many texts back and forth about what I was looking for as well as a satellite version of my yard with my desired fence layout. Upon him arriving for the second appointment he was asking me all the same questions we had talked about via text as if we had never talked before. At this point I wasn't even sure if I was dealing with the same person...I reexplained and finished the appointment.
4. I called their office and talked to Rick (the owner) to see about getting a different sales person as I was really unimpressed with Damen. He seemed unsure but agreed to let me work with someone else.
5. I was called back a few days later (9/20) for a deposit ($700+) and told they would get me on the schedule. I received an email stating that install would happen Tuesday 10/19 at 7am and that I would get a call the night before with more details.
6. No call and no show on install day, so I called (8am) and the receptionist told me the scheduler would call me back as she was unsure what happened.
7. No call by 11:30am so I called back and the scheduler answered. When I asked what happened she said that she never received my layout and therefore never ordered my fencing. She said someone named Brian would be in touch.
8. No call from Brian, so I called back today (10/20) and was told that Rick would call me.
9. Brian calls me this afternoon and asks me what is happening as he has a note to call me. I explain what is going on and ultimately just tell him I would like a refund. He said okay and hung up on me.

All of this without a single apology or recognition of their fault in this. I will update on the refund process.

I called needing supply parts & the guy didn't have what I needed in stock. However, he recommended a company that did. It's that type of mindset that it's ok to help even if it isn't you yourself selling the product that makes me think this company is decent.

After contacting a bunch of companies trying to get a kennel build I happened across Fence AZ. They did a fantastic job building our 18x25x8ft chain-link kennel. They were able to cover the top with chain-link without having to use center poles. Couldn’t be happier with the job they did. On time, super professional and the price for what was done was really fair. It’s always nice when a contractor lives up to your expectations and Fence AZ did just that!