Best Cabinet Refacing in Phoenix AZ

After getting several estimates for our Master Bathroom Remodel and a Wine Bar at our Breakfast Nook, we decided to go with this company. We were initially told the project would take 6-8 weeks. It took 5 Months!! We chose all of our materials that we wanted in September of 2021. The supply chain issue excuse wears thin when the materials were ordered months prior. It took several attempts from the Designer to finalize the estimate and to see if we were on budget. Our Designer quit soon after we picked out all of our items and we were never reassigned a new Designer. We had to pick out a granite slab and paint by ourselves which was not that big of an issue. Our first project Manager was fired and we had another Project Manager assigned to us. He only showed up a few times. It seems the materials we chose were not ordered in a timely manner. They were scrambling to get the items we thought were ordered months prior once they were ready to begin installation. They came out to install the toilet and had a commercial type toilet seat (U shaped with no cover) something that one would see in a bar or restaurant. They re-ordered the toilet seat and the same type one arrived a week later. I ended up going to Home Depot to get the correct toilet seat and cover and installed it myself so we could use the toilet. There were several days and weeks that there were no workers without any calls or emails to say they would not be arriving even though they were on the schedule in the Portal. Everything goes thru the Portal. The schedule can be changed at a moments notice. Any complaining was met with little to no response and it felt we were automatically sent to the back of the line in scheduling for complaining. How petty! They did not order the correct parts for the shower diverter which made our complete walk-in shower inoperable for weeks. Once the parts arrived they weren't able to get the Plumber out to install even after I explained I had back issues and needed to use the walk-in shower to bathe. I ended up hiring a local Plumber to install the part to get the shower working. They took no responsibility for anything. We wanted under cabinet lighting at the Wine Bar, however the Electrician didn't wire it correctly so we 86'd that idea. I ended up getting a wireless re-chargeable light fixture and installed it myself. The icing on the cake was when they sent out a guy to finish the Punch list which included some paint touch up. When he arrived he told me he was color blind and did not paint!!!!!! I notified the Project Manager of this and he said he would come and paint himself. At that point I ended up doing the touch up myself. For the amount of money we spent on this project we are very disappointed on how we were treated. Their lack of Customer Service and them taking no responsibility whatsoever for all of their screw ups and lack of communication lead me to give them two stars. We were also told more than once from their workers that we lived very far from their office. Perhaps they shouldn't of taken this project on. No one wants to hear workers complain that we live too far away. It was not a pleasant experience and I would not recommend them. Do not use them, not worth the headaches.

They were ON it! Got all of my tasks done quickly and at a reasonable price. Love this company. Will use again. Highly recommend.

Adam and his staff were professional and extremely helpful with the kitchen cabinet installation. The job they did was excellent and the cabinets are beautiful. Adam followed up on all the work and he genuinely cares about customer service.

Love their beautiful custom cabinets and showroom.

Expensive and seriously poor work.

I had such a great experience that I just wanted to share for any of you looking to remodel in the future. Nick with Mustache Approved Remodeling was absolutely phenomenal. He was professional, kind, walked me through things step by step, worked in a timely and organized manner, and was ON TIME EVERY DAY. He even went as far as showing up when he had his other professionals scheduled to make sure THEY showed up on time. His prices were better than 2 other quotes I recieved, he has warranties and only uses materials that also have seperate warranties and made my life so much easier through the process. I had a leak in my shower and had to replace the entire thing, because of that, he made a point to try and get things done for me even quicker because he knew this was a bad situation for us. If you are looking for someone, HE IS YOUR GUY. Get other quotes if you must, but I promise you he will likely beat them, and he will do better.

My brother recommended Santa Cruz remodeling to me and they gave me a great price compared to other contractors I called. They didn’t try to sell me things I didn’t need for my kitchen and it looks amazing now. I always get compliments on my new countertop and cabinets. I have a lot of respect for the way Ellie and Ivan do business, they always put the customer first!!

I hired 123 remodeling to renovate my kitchen, and was really happy with the results
The service was great from the first moment I met the guys, through the process of the design and all the way to my gorgeous new kitchen
Thank you so much to the whole crew!!

They did the job well and I was fully satisfied. There were some pieces of wall panels that were damaged that they will replace. Thank you management for responding back.

They do what they say they'll do. The best value of anything else I've seen. All in about 3 days!

Ed and Greg @ “The Remodeling Firm”, are awesome. Every time I go there, they are full of knowledge, conversation and great ideas. I really appreciate them.
I WOULD RECOMMEND