Best Build A Kitchen in Phoenix AZ

I had (3) Bathroom remodel and the job was completed in 6 weeks. I allow them to enter my home while i was out on vacation. Every bathroom exceeded what I image. This group is a great team . Thanks again PHR for such a great job.

I will do my best to touch on all areas, both good and bad!

LENGTH OF TIME QUOTED TO COMPLETE JOB - 45 days
LENGTH OF TIME IT TOOK TO COMPLETE JOB - 171 days

Timeliness: Demo began 9/10/18 and job was not complete until 2/27/19. We went days/weeks where no one showed up to work on the house. After they cut a post tension line, the project sat for over 2 weeks with nothing being done!

Craftsmanship: 90% of the trades they sent over were excellent! They did great work, had great attitudes, and cleaned up after themselves before leaving. The completed work looks great!

Planning: To give a few examples - the flooring guys came over to install, but there was no flooring dropped off the night before install. Drywall guys showed up, but city inspection was not signed off, so drywall could not be done. Anytime a trade leaves, they move onto another job, and yours gets pushed back again!

Communication: HHI will only call you when they are looking for another payment. Other than that, you will need to call them to get an idea when to expect someone at your home to do any work. They use an online tool/portal called Buildertrend and Faztimate. Buildertrend will notify you when your job is rolled back, you will then need to call HHI and ask why. Both systems I find difficult to use. I have requested HHI email me info, but they refuse, and direct me to their portal.

Cost: Lets just say they wrote an allowance for a custom door at less than $300. When they sent someone out to measure the door, I was quoted $5700.00. When I pushed back, I was told Oh yeah, thats Frankie, he is expensive. So they sent another person out that quoted $1100.00. . . . . . . . .

Professionalism: The owners don't have the first idea what this is! They take no responsibility and point fingers at the customer nonstop. They send snarky text messages and even threaten to sue you!
For example, final door was painted on 2/27, and Brandon emailed me that evening stating Here is the copy of the late bill you owe. How am I late paying you when you just finished the job a few hours ago?? I have asked both Danny Holtzman and Brandon Holtzman to email me a breakdown of charges, to reflect changes made and credits, but am told we have already credited everything we are going to credit. After telling Brandon I would be going to ROC, YELP, and news stations for help, he threatened to sue me. He made it clear he has a team of attorneys, so it's not an issue for him.

Now the job is done, but I have no clear answer on what the balance truly is. Danny and Brandon have not sent me an itemized summary showing corrections and credits, and claim they don't need to supply it to me either. As of my last phone call with Brandon, he is busy with his kids sporting events, isn't in front of a computer all day, and will look into it later. I just want to pay what I truly owe, and move on with my life!

Steve and his crew did an excellent job on 3 bathroom remodels for us. All 3 turned out better than we could have expected. Excellent workmanship, fast and on time. Anything extra was communicated to us clearly and was definitely needed (replacement of rotted underflooring or more tile to raise the height in a shower). I would definitely use him again and would recommend him without hesitation.

Tom is one of the most efficient maintenance men we've had a pleasure of meeting. He seems to deeply care about the tenants and our concerns. He makes sure we are well aware of the situation at hand and he even goes the extra mile to follow up on existing maintenance requests with his staff. We are never disappointed when Tom shows up!

Called in for a quote. They advised I would get an email but I never did. If a quote is hard to get I figured service will be similar. Gave them 2 stars for the benefit of the doubt.

I can’t say enough good things about Jose’ Granda and Graco Home remodeling. They went above and beyond to make sure everything was done efficiently and to our liking. I personally have never had a better customer service experience. Rarely would I ever rate anything a 10, but this was just that. They will be the only one’s that I use in the future - Jordan Johnson

Just finished my consultation with Auros Home Remodel and I couldn't be more pleased. They were very professional and answered all my questions. They provided me with a beautiful kitchen remodel design and I would definitely recommend working with Auros Home Remodel.

Bobby and team completely remodeled two showers and a bath. They were terrific - customer-focused, detail-oriented, reliable, punctual, and excellent communicators. Bobby checked-in frequently and made sure I was happy with the outcome. Overall, they made the entire process easy and I am delighted with the outcome. I would hire them again and have also recommended them to other family members doing a kitchen remodel.

Dan was helpful and easy to work with. His guys all did a great job on our new garage. We highly recommend Superior Home Remodeling!

We contacted Luxury Remodels to have some renovations done between tenants and we couldn’t be happier. Carl and his team did an excellent job and we would highly recommend them to anyone doing home or business renovations.

I was treated well and serviced top notch, very happy with Jake installing Windows, they were punctual and did the whole house in one day! The whole thing! We recommend. As a realtor I get to work with many contractors and it's easy to tell who stands above the rest.

D&D Construction is a company that I will avoid because no one answers their phone nor call back.

It’s been over a year and have not been able to resolve our issues with the poor workmanship on the tile that they replaced. Trying to get a credit so i can have someone do it and now not returning emails. Will call them next.

They refunded the monies from the work done on the tile. Just disappointed that I have to find someone to remove the tile they installed and get someone else to replace. The other work they did was excellent. Again, they need a professional tile installer.

Top shelf team focused on building the right way, not the easy way!

I live in the N. Phoenix area and had a friend refer me to RMS and Ron Medicinio for an extensive remodel to my home ( 2 bathrooms, kitchen, flooring, painting, and wall removal). It was one of the best referrals and phone calls I have ever made! Ron and his crew were excellent and their pride in their work showed. I lived in my home during the remodel and when I came home every evening, the house was tidy and livable. I would highly recommend RMS and Ron for any home remodelling needs you might have; they are simply the BEST!

I highly recommend offcut interiors. We have worked with them on a few projects and the attention to detail was next level. Hunter is informative, versatile and takes his time to work with you to get a exact feel for what you want. Not to mention he's a great guy and very down to earth. Do yourself a favor and use offcut interiors for your future projects.

Great experience. Luke worked very well with our team and the contractors, always trying to make sure we had the best outcome at the lowest cost. We actually stuck to our timeline!

Their glass guy put in flawed glass and we can't get them to come fix it even though they keep saying they have the new glass. Paid a lot to have a sad looking me shower. Would not recommend them.

UPDATE: So glass company replaced one panel and it had a chip in it. Tried to buff out other flawed panel but was unable to make it look better. They also did not replace damaged hinge. Installers did not speak English so hard to communicate with them. They just shrugged their shoulders and left. Down to 1 star.

White Builder Inc just completed remodeling our kitchen. They removed the pony wall and installed new countertops all around with new kitchen sink and faucets and a new cooktop. Then they painted the cabinets. The planning took around a week then one week later they started work and finished everything by the end of that week.
They did an excellent job. Most importantly Ellen was there every day resolving all the little issues that inevitably come up and she explained to her workers what to do. She’s remarkably calm and positive and it was quite relaxing to have her in charge of the project. The workers were all very professional, very helpful and they did an excellent job, each in their respective specialties.
In the end we received a beautiful kitchen at a reasonable price, quite quickly and without headaches. Everything was just right and we highly recommend them.

Poor craftsmanship! Poor design! Poor customer service! Be prepared fro many change orders, tons of re-work on every aspect of the job. Project will cost more and take longer than you ever imagined. I would not recommend!