Best Plumbing Replacements in Phoenix AZ

I recently had a very big job completed for two bathroom showers; master and guest. They are both on the second floor and undoubtedly this added some challenge. This was a two-day job and I can't say enough about how hard working and dedicated to quality and customer service the (as it turned out) two crews handled the job. Unfazed by setbacks (company sent out a drywall repair man to fix a hole that had to be cut to access an inadvertently broken water pipe) and working 12-hour days, my showers were transformed so that the entire bathrooms really look brand new. I was really stressed for a time about the cost and now that the job is complete I feel the money was well spent for added value to my aging home. The installers really made a difference as they were friendly, attentive to questions, kept me informed at every step and were very nice to my pug! FIVE STARS to Justin, Bob, Darrell and Tom!!!

UPDATE O5/22/2021
I had a graduation with a party coming up on May 19, 2021 so on 4/26/2021 I gave a completion date of May 7, 2021 & a list of 20 items that still had to be done. Joe stopped taking my calls & he didn't meet this deadline either. In fact, him & his son completed the some of the remaining tasks on May, 18, 2021 after I left an angry call to Joe for not having my bathroom done. There are three major errors; first the shower head is too low & the tub fixtures are silver rather than bronze & Joe neglected to add the two handicap bars. There are other issues but I'm letting those go in order to get the above issues completed. Seven months from start to finish is enough of my time.

04/26/2021
I'm a repeat client for Joe Metry, he remodel my master bathroom down to the dirt about ten years ago. He did a fantastic job back then. He took about two weeks to finish. All work was beautifully done. New request; remodeling hall bathroom & kitchen. I gave him the first installment of payment 10/16/2020. I was requesting the project to be done by Thanksgiving, it wasn't. Then I requested by Christmas, it wasn't. During this time there was no communication on his part, we were the ones making the calls & follow up. We called Joe the end of February, we wanted to cancel the job since he had yet to start. He convinced us to stay with him so he started the first of March & we are still not done. We cancel the kitchen remodel & we just want him to finish our hall bathroom. He doesn't have employees, he uses contract workers so save yourself lots of money & contract the work out yourself or find a different remodeling company. I'm filing a claim with the AZ Registrar of Contactors in order to get the project done.

Wow. I can't say enough about this company and their employees. From the very first meeting I knew my research had paid off. Eric and Angela helped me pick out details and style when I was unsure but were never pushy. They were also incredibly accommodating with my crazy work schedule. Steve the project manager was great and I always had him as a point of contact if I had any questions. And Oscar and Blake were incredible workers. They let me know every day when they were on their way and when they had left. And they cleaned after every single day. If I ever move or need another remodel they will be my first call. After working with other remodel companies and big box stores, I learned my lesson the hard way...Retro Pro is the way to go!! Do yourself a favor and call them. You won't regret it!

My shower went from functional and ok to WOW in 2 days! Installer was on time, super friendly and unlike so many contractors, cleaned up between day 1 and day 2 and left our home clean when he left. The service and product are truly superior. I highly recommend Home Concepts!!