Best Custom Builds in Phoenix AZ

I will do my best to touch on all areas, both good and bad!

LENGTH OF TIME QUOTED TO COMPLETE JOB - 45 days
LENGTH OF TIME IT TOOK TO COMPLETE JOB - 171 days

Timeliness: Demo began 9/10/18 and job was not complete until 2/27/19. We went days/weeks where no one showed up to work on the house. After they cut a post tension line, the project sat for over 2 weeks with nothing being done!

Craftsmanship: 90% of the trades they sent over were excellent! They did great work, had great attitudes, and cleaned up after themselves before leaving. The completed work looks great!

Planning: To give a few examples - the flooring guys came over to install, but there was no flooring dropped off the night before install. Drywall guys showed up, but city inspection was not signed off, so drywall could not be done. Anytime a trade leaves, they move onto another job, and yours gets pushed back again!

Communication: HHI will only call you when they are looking for another payment. Other than that, you will need to call them to get an idea when to expect someone at your home to do any work. They use an online tool/portal called Buildertrend and Faztimate. Buildertrend will notify you when your job is rolled back, you will then need to call HHI and ask why. Both systems I find difficult to use. I have requested HHI email me info, but they refuse, and direct me to their portal.

Cost: Lets just say they wrote an allowance for a custom door at less than $300. When they sent someone out to measure the door, I was quoted $5700.00. When I pushed back, I was told Oh yeah, thats Frankie, he is expensive. So they sent another person out that quoted $1100.00. . . . . . . . .

Professionalism: The owners don't have the first idea what this is! They take no responsibility and point fingers at the customer nonstop. They send snarky text messages and even threaten to sue you!
For example, final door was painted on 2/27, and Brandon emailed me that evening stating Here is the copy of the late bill you owe. How am I late paying you when you just finished the job a few hours ago?? I have asked both Danny Holtzman and Brandon Holtzman to email me a breakdown of charges, to reflect changes made and credits, but am told we have already credited everything we are going to credit. After telling Brandon I would be going to ROC, YELP, and news stations for help, he threatened to sue me. He made it clear he has a team of attorneys, so it's not an issue for him.

Now the job is done, but I have no clear answer on what the balance truly is. Danny and Brandon have not sent me an itemized summary showing corrections and credits, and claim they don't need to supply it to me either. As of my last phone call with Brandon, he is busy with his kids sporting events, isn't in front of a computer all day, and will look into it later. I just want to pay what I truly owe, and move on with my life!

Custom Creative Remodeling truly exceeded my expectations! I relied on Haleigh for design since that’s not my forte, and I was very happy with and took her initial idea. The entire team was a pleasure to have working on my project. Jose did an amazing job on the herringbone tile work (there was a lot of it), Rudy kept the construction as tidy as possible, Manny painted everything beautifully and Jesus was very efficient and detailed with the electrical work. The quality of it all is just outstanding. This team finished the project on schedule and it’s everything I had wanted! I highly recommend!

We had Spicegirl Remodeling renovate our kitchen this summer. New floor, countertops, tiling, lots of painting. We are extremely pleased with how the kitchen came out. Ericka was awesome and did what was necessary to ensure a great outcome. As with just about any project of this nature there will be bumps along the way but it is how those bumps are dealt with that matters. Ericka was flawless in handling those bumps and we can't thank her enough. After several months everything is holding up beautifully. Her crew was also very professional and we enjoyed having them work in our home. I highly recommend them!
Sal & Leona

What a great company! There are lots of construction companies out there, but Republic West Home is the best bar none. We refaced our kitchen cabinets and are so happy with the results. The craftsman were clean and efficient, the office was responsive to our needs and we even got a call after the project to discuss the process. With so many shoddy contractors around, Republic West Home stands above the rest.

Luxury Remodels did a $240,000 remodel on my home.This elite team of professionals,lead by Jay Wright,transformed my home into a luxury villa comparable to a five star resort!The quality,building materials,and attention to detail was simply second to none.Everything was done with close adherence to my strict budget.I would highly recommend this team.The results to your home will be astounding!

My kitchen came out beautiful. Thanks to Bill, and his wonderful crew. They were all very friendly, and did a wonderful job.

(Translated by Google) Excellent attention and dedication, we are delighted with the result of their work. 100 percent recommended

(Original)
Excelente atención y dedicación, quedamos encantados con el resultado de su trabajo. 100 por ciento recomendados

Amazing team for remodeling or building a new home. We used them for a kitchen remodel and a bathroom remodel. We are going to design and build a new home with BBP.
They also do commercial tenant improvements and ground up construction

Dear Tyler,

This letter of recommendation/review dated January 30, 2023 (hereinafter the Letter of Recommendation) is submitted without reservation.

We are the homeowners that retained Apollo Builders to remediate major damage done to (i) the two-car garage; and (ii) the laundry room. The damage was extensive and required, among other things, reconstruction of the load-bearing walls supporting the garage and the laundry room (hereinafter, the Damaged Areas).

My wife and I are both seniors; unfortunately, my wife suffers from difficult health-related issues that require the intervention of various specialties found at the Mayo Clinic. I stress this point because Tyler Kestner was highly sensitive to these health issues when planning the remediation of our home.

The reconstruction of the Damaged Areas commenced on January 24, 2023, and concluded on January 30, 2023. The Apollo staff were impeccable in the performance of their job, including: (i) on-time arrivals; (ii) assemblage of the materials necessary to complete the remediation without delay or aggravation; and (iii) assuring that each of the subcontractor groups likewise followed the very high work ethic displayed by the Apollo staff.

The restoration of the Damaged Areas is now complete; the work was expertly done in accordance with applicable professional standards. For example, during the work period, Tyler examined continuously the work done by his staff and his long-term retained sub-contractors. (These tradesmen have enjoyed many years’ relationship with Tyler; they also perform their work consistent with the Apollo high work ethic.)

In sum, Apollo, Tyler, the Apollo staff, and assigned subcontractors were the consummate professionals.

Respectfully,

Allan Martin

Oustanding Job! Wonders of Wood did an amazing job on our kitchen cabinets. The crew was absolutely phenomenal. They were timely, professional, extremely hard working, and paid attention to every detail. I can't say enough about how happy I am with how our cabinets turned out. The paint job is so smooth and silky, and looks fantastic. Absolute perfection! I'm so glad I went with this company.

I highly recommend Slade to all my clients looking to remodel their home! Nice guy too!

I hired K&B to redo my master bathroom top to bottom after a previous contractor did a horrendous job. They were professional, courteous, and efficient, and I couldn't be more pleased with the results. I would recommend them to anyone for any project.