Best Renovations Business in Phoenix AZ

This was my first experience with a remodel. Phoenix Home Remodeling redid both of my bathrooms and they look amazing!! Great attention to detail, reasonable prices, and they finished within the estimated timeframe. Jeremy and Mark were so easy to reach with questions and they responded very quickly, usually within the hour. I don’t think you could find a more organized remodeling company! Thank you!!

Paul and the team from Neoteric Builders are extremely professional and great communicators. They were willing to work around our schedule to get our kitchen remodel completed in the shortest amount of time. They told us what to expect every day and delivered on that promise.

We recommend them for all remodeling services. Their team replaced all of our old bathrooms and large kitchen with a breathtaking and highly functional space.

We initially hired DRC to complete some plans for an extensive renovation to our Scottsdale home. Dale made representations about their ability to do architectural plans, engineering calculations and also complete the construction. We should have read the signs early, he was an hour late to the initial meeting and then, during the next 9 months it took to get the plans finished, there were lots of mistakes and omissions. It felt like I was marking homework from a pre-schooler. Every time the next set of plans were provided there were omissions, mistakes and forgotten items we had spoken about at previous meetings where I had kept notes.
Dale never turned up with any notes, never took any notes and rarely remembered anything we spoke about. His attention to detail is lacking and his pricing is ridiculous. He wanted $27k for a portable potty rental and $8k for a new hot water heater!
The initial budget was $650k and this was confirmed to be still on track at a meeting in May (8 months in) where we requested an update as to when the plans would be finished and when we could get a bid. We finally got a partial bid in August after putting pressure on him, the bid came back at just under $1.3M (admittedly there were some optional additions included that would have reduced the price by circa $150k if removed) however the bid was still $500k over all of his estimates. We now have a set of plans that we paid $12.5k for that are useless as most of the items we designed were based on the pricing advice of Dale coming in at circa $650k. They will have to be re-done by a real builder. DRC pretends to be a one-stop-shop with all trades on staff, however, they work out of their house and rely upon outside trades to do all the work.

It seems like DRC are a “mom and pop” outfit that are playing outside their lane. They need to keep putting up garden sheds and leave the real building to professionals. Do yourself a favour, KEEP LOOKING!

Was impressed by Christina’s knowledge and professionalism.

We performed a master bath remodeling project. The bathroom was thirty years old and required a complete update. We met with Lon from ShowerandBath and I was immediately impressed with his attention to detail. He asked questions, worked with us, and was open to input and provided recommendations. He strived to satisfy our requests 100%. We had not performed a remodeling project of this scope so it was good to know that he was there to guide the project. He answered all our questions in detail. He would text and call to keep us informed of progress. Following completion of the project, I had requests to Lon regarding concerns. Lon was quick to reply and fix any concern without any dialog on cost. He strived to have the customer be 100% satisfied. I would recommend Lon for your bathroom remodeling.

Emily Johnson is such a talented designer! Listens to your wants and needs, then makes your space come alive. An absolute joy to work with!

Cody and his crew were wonderful! We had them build a wall with French doors, install a bunch of light fixtures and a ceiling fan and demolish an outdoor patio/grill. Cody and the guys were great to work with - professional, friendly and easy going with changes. They were also creative with solutions which was so appreciated. I know we’ll be using them again and recommending them to friends and family!

We went here to pick out some tile and get a quote for a backsplash installation for our kitchen. When we arrived the only people inside was a lady and her two kids who appeared to be hired to clean up the store. After ten minutes of waiting for someone to come out and help us, we walked to the back of the store to find the woman working coming from outside in the back of the building. Once the woman did come in, we explained what we were looking for and asked her if she could show us some tiles and give us a quote, Joni had no idea where the color of tiles we wanted were found, she appeared unorganized, confused and uninterested in helping us. She suggested that we email her and she would put together a quote. We emailed her all the information and she did not respond to any of our emails. This place deserves no stars, they are unorganized, unprofessional and have terrible customer service.

My wife and I hired Rick to do a major renovation of our home (all bathrooms, garage, kitchen, laundry room, floors, etc.) in February of 2022. Our initial meetings with Rick in January 2022 were great. He was very responsive, friendly, and communicative. That was until we signed a contract with him and paid a $4000 permit retainer. As soon as we paid Rick the communication and proactiveness disappeared. To summarize the details below, it was a nightmare of 8 months just to get a permit approved by the city.
We were told he would have the initial plans ready for us within 2 weeks. It took over 6 weeks and multiple follow-ups just to get him to provide a draft of the remodel design which had numerous mistakes. The following day we sent an email with a list of all the mistakes that needed to be fixed including measurement corrections that I had to take myself.
3 weeks later and no word from Rick, I follow up to check and he indicates that he will be submitting the plans end of the week (April 12th). After many more follow-ups and involving the Refresh Renovations corporate we finally get him to submit the plans to the city on May 13th, 3+ months from signing the contract. Note, the contract indicated that the project would start in mid-April.
The plans that were submitted were riddled with issues and required THREE rounds of corrections! We finally got the permit approved at the beginning of October. Rick provided excuse after excuse throughout the whole process. I have worked with dozens of contractors in the past and Rick and Refresh Renovations were BY FAR THE WORST!
We canceled the build contract and have found much better professionals to complete the elements of the renovation.