DRC State-of-the-Art

We initially hired DRC to complete some plans for an extensive renovation to our Scottsdale home. Dale made representations about their ability to do architectural plans, engineering calculations and also complete the construction. We should have read the signs early, he was an hour late to the initial meeting and then, during the next 9 months it took to get the plans finished, there were lots of mistakes and omissions. It felt like I was marking homework from a pre-schooler. Every time the next set of plans were provided there were omissions, mistakes and forgotten items we had spoken about at previous meetings where I had kept notes.
Dale never turned up with any notes, never took any notes and rarely remembered anything we spoke about. His attention to detail is lacking and his pricing is ridiculous. He wanted $27k for a portable potty rental and $8k for a new hot water heater!
The initial budget was $650k and this was confirmed to be still on track at a meeting in May (8 months in) where we requested an update as to when the plans would be finished and when we could get a bid. We finally got a partial bid in August after putting pressure on him, the bid came back at just under $1.3M (admittedly there were some optional additions included that would have reduced the price by circa $150k if removed) however the bid was still $500k over all of his estimates. We now have a set of plans that we paid $12.5k for that are useless as most of the items we designed were based on the pricing advice of Dale coming in at circa $650k. They will have to be re-done by a real builder. DRC pretends to be a one-stop-shop with all trades on staff, however, they work out of their house and rely upon outside trades to do all the work.

It seems like DRC are a “mom and pop” outfit that are playing outside their lane. They need to keep putting up garden sheds and leave the real building to professionals. Do yourself a favour, KEEP LOOKING!

Dale, Terone, and his team were great to work with. I did a full kitchen remodel, removed structural beams, new HVAC, cabinets, appliances, flooring, etc, and very pleased with how it turned out! Dale was very patient with some of the delays that were not his fault, and never grew frustrated with the process or some of the issues we ran into during the remodel process. He’s honest, fair, and can handle any of your remodel needs! Highly recommend and can get the job done!

DRC State of the Art built a little addition for me last year that included a bathroom. I’ll keep this short and to the point: my family and I have done a lot of work with contractors in our day and working with Dale Cox is by far the worst experience I have ever had. Point blank.

Dale and his crew did an amazing job with our project which included building out our fireplace and creating our wine closet. We will be using this team for our future projects.

I want to highly recommend DRC and it’s owner Dale Cox. My wife and I hired DRC to help us with whole home audio and video. We were lucky to find him. He was very reliable and he was very committed to delivering high quality work. He is also very pleasant to work with.

DRC construction has been phenomenal. All of the workers have been professional, kind, and taken the extra steps in ensuring that our home was not too chaotic. Such gestures as sweeping the construction site and having a manager overseeing projects on a daily basis. At times we faced some weather issues that caused delays, but the team was always ready to keep working and they found strategic ways to get passed the issues that arose as is common when renovating a home. Dale has been thorough, direct, honest, professional, kind, and just went above and beyond. Everyone including his assistant Wayne are amazing to work with and really put us at ease. Dale has definitely reflected a culture of integrity in his company. As for the final project, we are in love. It is exactly what we wanted and more. We couldn't have asked for a better company to work with on this project. Our family would recommend him and his company to anyone and we look forward to working with again on other projects.

Dale and his crew were professional and courteous removing and demolishing old walls, installing new electrical and drywall to our old, outdated property. We would highly recommend!