Best Garage Remodel in Phoenix AZ

Buyer beware. I almost did a remodel through this company and I'm so glad I didn't. Steve came to our house for an estimate on a bathroom remodel. The estimate was for $20,000. He charged about 20% more than other quotes we received. But I liked Steve so we went with him. The company then goes through a design phase which no joke takes about 2.5 months. The entire design phase they give us no quote. At the end of the design phase they quoted us at $65,000 for a very simple bathroom upgrade. Small bathroom, nothing fancy. We weren't moving walls. We weren't moving the tub, shower or sinks. No way it could be more than $25,000. They could not break out the price for us one bit. No price for the tile, no price for the sinks, nothing. They got mad when we asked them to break out the price. Seemed very very very fishy to me. When I called them out for being fishy, they left and we never heard from them again. We still gave them $1,000 for the design. I feel like this company could be running some kind of construction scam. I just don't trust them. Go with someone that you can get a bunch of positive referrals from.

I would like to give a 1-Star review but to be fair, I will give a 2-star review because the job was completed. Just as a quick overview, I would not recommend Holtzman Home Improvement.

PROS and CONS List below:

PROS:

*Bathroom remodel was completed.

*Liked cabinet finishes and style options.

CONS:

*We were given a timeline of 6-8 weeks for project completion but ended up taking 6 months.

*In contract, the introduction page says that Brandon Holtzman “… will personally meet you and visit your job site several times throughout your project to ensure quality and care is not only in the workmanship but also in our demeanor.” Never met the man; not even once.

*“Designer” which they refer to as “sales-person”, had a hard time keeping up with the demands of our project. Made numerous mistakes in terms of measurements that caused wrong products to be ordered and mistakes in the actual remodel. Assumed certain details about project without consulting us. Example: Cabinet above toilet was bigger than expected (inaccurate measurements) and overlapped on to the exhaust fan, “Sales-Person” assumed that we were just going to move the exhaust fan altogether; this would have cost us hundreds of dollars to move the fan 2-3 inches.

*Crew would show up whenever, sometimes not at all even though scheduled. Had crew show up at 6am without notice multiple times. Had to state over and over again for a start time that worked for my family; between 7-8am. Nothing ridiculous. No consistency whatsoever.

*Some of the crew did not speak English, which I absolutely didn’t mind at all. But Project manager, “sales person”, did not speak the language. I never expected to be the sole translator numerous times in person and on the phone. Because of this language barrier, numerous mistakes were made on our project.

*Crew would come to job site and not know the status of our project, therefore would ask me questions about what needed to be done, as well as certain technical details that only a professional would know (example: electrical).

*Crew would come to job unprepared and would leave to go to Home Depot for 1+ hours to grab material. Not sure if this is standard, but I believe that they should have been prepared for the day’s work at our project.
*Overpriced. Example: Updated replacement of bathroom exhaust fan that was picked up at home depot for around $45.00-$55.00 and less than an hour to install, cost almost $400.00.

*Project manager forgot to discuss details of our project to team so there were details that were left out. Example: Requested to have a shower bench installed; shower was “completed” with no shower bench.

*Project manager and “sales-person” should have communicated more in terms of our project details; numerous mistakes could have been avoided.

*Low quality of materials: tile/grout. Numerous tiles are cracked, chipped, and grout has already started to come out in chunks. Also, grout that was never wiped off, has solidified and won’t come off.

*Already have water damage; yes, water damage in a bathroom on a pony wall that neither the project manager and “sales-person” gave input on how to finish to avoid said water damage.

*Was double charged, and charged for work not done. Caught mistakes by thoroughly reviewing receipt and was reimbursed. If I didn’t catch these details we would have easily been overcharged.

*At the completion of the project you are given a 5-year warranty. We have recently contacted Holtzman Home Improvement to come and fix said damage and have not heard back; it has been a few weeks already.

*Their slogan is “People should do business with people they trust”; would not recommend.

they did a stucco repair on a 3x3 hole in my wall from a cracked water drain line. Match it perfectly. Can't even tell the hole was there.

Spicegirl remodeling does great work and attention to details. You can’t go wrong when you use their services.

Always dependable service.

We first met Tony, the owner of Ruidoso a few years ago when he was working for another company. At that time Tony did an outstanding job on the remodeling of our bathrooms. Since Tony has formed his own company we have used him for several jobs around our home. We are always impressed with his professionalism, his attention to detail, his knowledge of construction and his quality workmanship. He and his crew are easy to have around and easy to work with. Ruidoso excels at customer service. Tony responds quickly, arrives on time, works hard and leaves the worksite in great condition. We would not hesitate to recommend Ruidoso Remodeling and we will use them again in the future.

Republic West Remodeling replaced our sliding doors on the back of our house. They are now energy efficient and gorgeous. The team from Republic West was great. Very communicative, clean and easy to work with. We felt we got a great deal. Highly recommend them for home remodeling.

The workmanship was poor, the cost was high, refused to take instruction, left work half done, put holes in ceiling then slapped on a plastic plate & covered with speckling, put in a sub sized bathtub that the bearded guy adamantly refused to seal, destroyed sketched design of tile, left roof unsealed and jacked up the price 26% during the construction. I wouldn’t recommend paying more than half of their bid, if you choose to hire them.

Brian walked away from finishing up a bathroom remodel project and stopped following up on a major tile supplier defect on another bathroom remodel project. He promised to resolve the issue but after stringing me along for about a year, he quit responding to my inquiries. So much for What you want, done right.

Robert Valenti of Project Construction is meticulous and sweats the small details. How many general contractors care about the joints of tile in a shower surround?

Not many.

I've personally seen him have his tile sub contractors remove some tile to get it right. Here, the Butler Casita shows the beauty of those joints.

It isn't just tile—everything must line up and look clean and crisp. Notice the glass doors, cabinetry & general installation?

Having done two projects with him I hope to do more. If you are looking for someone who cares about their work—and most importantly, your satisfaction—look no further.

Trevor Pan - Architect

Nick and Mustache Approved Remodeling has been great to work with. They were professional, friendly, and honest. We had them lower a bar top, and replace our counter tops and install a back splash. Everything looks great and we will definitely use Mustache Approved Remodeling in the future.

Trademasters has done several jobs for me , always prompt, curtiious and professional. They have always finished the job on time . I have always been satisified with their work.

A basic professional that is knowledgeable, expert and also terrific to work with! Remodeling a cooking area is such a huge bargain that we put it off for quite time. The planning was really extensive. We had a terrific exchange of suggestions to ultimately develop the style and products we wanted and the end result shows it. We have a kitchen area remodel that is perfect for our household and also way of living.

Excellent customer service and quality products. I am a repeat customer and will use them again in my future projects.

First rate with experienced personnel. On time and high quality.

I'm trying to get a quote. But got hung up on. Not a good experience.

My wife and I hired Rick to do a major renovation of our home (all bathrooms, garage, kitchen, laundry room, floors, etc.) in February of 2022. Our initial meetings with Rick in January 2022 were great. He was very responsive, friendly, and communicative. That was until we signed a contract with him and paid a $4000 permit retainer. As soon as we paid Rick the communication and proactiveness disappeared. To summarize the details below, it was a nightmare of 8 months just to get a permit approved by the city.
We were told he would have the initial plans ready for us within 2 weeks. It took over 6 weeks and multiple follow-ups just to get him to provide a draft of the remodel design which had numerous mistakes. The following day we sent an email with a list of all the mistakes that needed to be fixed including measurement corrections that I had to take myself.
3 weeks later and no word from Rick, I follow up to check and he indicates that he will be submitting the plans end of the week (April 12th). After many more follow-ups and involving the Refresh Renovations corporate we finally get him to submit the plans to the city on May 13th, 3+ months from signing the contract. Note, the contract indicated that the project would start in mid-April.
The plans that were submitted were riddled with issues and required THREE rounds of corrections! We finally got the permit approved at the beginning of October. Rick provided excuse after excuse throughout the whole process. I have worked with dozens of contractors in the past and Rick and Refresh Renovations were BY FAR THE WORST!
We canceled the build contract and have found much better professionals to complete the elements of the renovation.