Best Barrier Free Shower in Phoenix AZ

Especially pleased with our two bathroom remodels. Our installers, Ryan and Cesar, were efficient and professional. Our questions were answered and excellent suggestions were made regarding certain aspects of our remodeling. I recommend Jacuzzi Bath Remodel without hesitation. Ryan and Cesar were tops as installers and are real assets to the company.

I had my bath/shower combo removed and replaced with a beautiful walk-in shower. I had a specific vision of what I wanted and it was spot on. Matt was my installer. He was terrific at letting me know what he was doing. I was impressed with his skill and work ethic. I would recommended this company 100%
Thank you Matt and owners Scott and Jim.

They didn't finish and left trash in my yard. Was supposed to return and never did. The person that answered the phone was rude. He wouldn't let me talk to a manager. They have my money and now they don't care. I am going thru chemo and do not feel good and they r making me chase them. It's tiresome that customer service is so bad. Two hrs later Jeff resolved the issue.

They worked around my busy schedule, spent time explaining all my options, then made the paperwork super simple! They made the process very easy from start to finish!

Luxury Bath of Phoenix is the best. They did a beautiful job with the installation and clean up afterward. I highly recommend them!

Two years ago we had Retro Pro remodel our guest bathroom, and because we were so pleased with their work my wife and I decided to have the dynamic team work their brilliant magic on our master bathroom. Once again we were impressed with the final outcome. It is always fascinating to witness Eric and Angela’s creative design come to fruition in addition to the talent, dedication and exquisite workmanship of Omar and Blake. (We specifically requested Omar to be our project manager because he is awesome!) What was unique about our second collaboration with Retro Pro is that my wife was (finally!) fully involved in the process. As a result she insisted on writing her own personal review, which I’ll post below on her behalf:

“I'm a person who does not like to get involved with any kind of home maintenance/remolding and rather leave that all to my husband to deal with. But since meeting with Retro Pro, Eric and Angela are such a dream to work with. They both have such a wonderful warmth and you can tell they care and love their job and make you feel welcomed, comfortable, and include you in what they do to make sure you are happy. This same warmth trickles down to their staff, Omar and Blake, who are true caring professionals that help bring Eric and Angela’s vision to life. I'm also putting in a request to Retro Pro to please appreciate and hold on to Omar and Blake real tight because I want them back sooner than later to remodel our kitchen next! :)”

With that said, and without going into too much detail, there were a few issues that occurred during the tile phase of the project that did not involve Omar and Blake. In brief, there were a few questionable actions by the “tile guy” that delayed the completion of our project. However, despite the inconvenience it was nothing that Eric did (or could) not quickly and efficiently address with our complete satisfaction. Interestingly, we did end up benefiting as a result. So, it was a blessing in disguise. Our only hope is that this particular team member learns from his honest mistake for we do believe that he is great at his craft and means well.

It is always a joy and pleasure working with the entire Retro Pro team and we will without a doubt work with them again for our future home project(s)!

This is amazing! I am very happy with my bathtub , it is like new. I thought about buying a new one, but after the work done it became great!

Not happy with a tub. The jet tub installed looks like it has dirt ring around it. The floor of the tub is squishy. Not installed properly. Second bathroom looks like there is rust spots forming under the shower door rail. After less than 1 month.