Best Shower Remodeling in Phoenix AZ

They are a great company
Wish there were more like then

We replaced our old tub/shower combo with a walk-in shower & glass doors. It was a great experience, didn't take long at all for the install to be complete. Zach S. & Paul C. were very courteous and professional. We couldn't be happier!

I locked myself out of my workshop outback, before I gave it too much thought I tried to pick the lock myself using YouTube tutorials, and ended up breaking the window to get in. Then I realized just how extensively I had damaged the lock and window by breaking in. I was so sure I'd be paying a bunch of money to a locksmith and glass repair company to get them fixed, that when my brother told me about a shop that did both I was so relieved. I thought it'd cost an arm and a leg to get them done separately so I figured if I could save one or the other by using a2z service pros, I then it'd worth it.

Let me just say that the technician was very kind and didn't even laugh, (despite a hilarious situation) and got the window fixed and the lock replaced in no time. I barely felt a dent in my wallet and I will be contacting them anytime I need handyman! They really do provide services from A to Z!

This was the BEST experience we've ever had with a window installer. Roger and Nick were not only exceptional in their craftsmanship,but their personalities are just so wonderful. Super professional, detail oriented, thorough explained &everything so well. We know all about the quality of the windows we purchased. We can see the excellence in how they took out our old windows and put in the new ones... They finished all of our windows in one day and we hated to see them leave!! Our house feels and looks so much better!!! Can't thank them enough.

We had a few different companies visit us back in July/August 2020. Remod had a good presentation with a light bulb showing heat through the different panes of glass. Which is more than any other company had done. They offered to take $1000 off if we commit with them that day, and we did. We went with the Aztec style dual pane windows and a new french door. The windows come with a double lifetime warranty. So if we no longer have the home the lifetime warranty will transfer over 1 time to the new owner.
The financing paperwork came and we were approved. Our first payment was to be in October.
We've called multiple times to get updates on our order and we keep getting, oh I will have the owner call you back she's out in the field. Or we get, I'll have Anna call you back since you've spoken to her before.
We have never, EVER received a call back. In December I called and explained that it's disappointing that we are never given any updates and no one calls us back at our request. I explained that if there are delays it's fine we understand that things happen but we want to be informed. Yet we are never informed. After I explained this to Anna she said she will right it down and make sure to call us every Tuesday and Thursday which is when they receive deliveries to see if our order arrived.
After a week I called because we never heard back
During that call Anna pushed it back onto the owner for not doing her job and when I countered that she said she would call, she yelled at me that she doesn't need this and hung up on me.
I waited a couple weeks and called again and my girlfriend emailed the owner as well. No apology for the horrific customer service, no apology for the delay, no explanation except various excuses like, the manufacturer has a shortage on tempered glass, we have alot of jobs we are doing right now, we are meeting with the manufacturer and fill you in with an update.....and still we have never received an update. It is now January 8, 2021, 6 months have passed and all we get are excuses, lies, and still no windows (and a door).
My advice is to avoid this company completely.
We don't want them touching our home because if it's this hard to get an update, I can't imagine how difficult it is for them to stand by their warranty and quality of their work.
We are trying to cancel and we are ignored.
Do Not do business with these people!!!!!

You've been warned.

You're welcome.