Best Maintenance Cleaning in Phoenix AZ

I just had a project done replacing my windows around my house. To start, I have to say that I think Marvin Infinity windows are the best out there when it comes to durability/pricing (after reviewing basically every window on the market). I worked with Greg Johnson, and from start to finish...very through! First, he’s not your typical salesman as he’s more into building relationships through communication, and getting completed what’s most important to you on your project. Installation was great and Kenny made sure everything was done in timely manner, cleaned up and you could barely tell anyone had been there for a major upgrade. Nice to know if I need anything, I can always call on Greg or Kenny. I’m sure these windows will last me a lifetime, and I’ll be referring them over to family/friends. Nice work guys!!

Cheers,
John

Wow! What can I say? A free roof from insurance?! Neil Burnett was my project manager and did a spectacular job. The whole time I was worried that I was going to be hit with a huge bill, but at the end of the job, all I owed the young man was my deductible. Still can't believe how smooth and professional this process was. My wife and I will be recommending this company to family and friends.

I was very pleased with the experience, professionalism, and quality of service and product I received from this company. The owner worked with me and was very knowledgeable and responsive to any questions I had. The team replaced my roof within 2 days and left my property looking great and without a trace of them being there. I will recommend them in the future if anyone asks.

EDIT TO MY PREVIOUS REVIEW: The owner, Allen, called me today and we spoke about my review. He was extremely apologetic and VERY professional. It really impressed me. He explained that Alex was in the process of being trained.
Really nice man that really cares about his company.

I am rating this business so the owner can possibly fix a situation that is fixable. Alex from their booking team is not very good. They are a little slow to respond and they are not very good at relaying data to the manager that makes the quote. I sent in information for some doors I need installed along with pictures and links to the actual products. The scheduler obviously did not send the links to the manager because the manager came back saying they couldn't install the door because I used the term Iron door. I understand that I used the wrong terminology but if the manager had been given the links to the items that I had purchased he would have seen that I should have said security door. Also, Alex asked about the other door but again it was obvious he didn't share with the manager because the question would have been answered just by looking at the link.
If you want to use them hope that you don't get Alex as the booking agent.

I was out of town when I was notified by my wife about a leak in our roof. Unfortunately it was a Sunday, and knew I would not get someone to come out right away. I did however place an inquiry online and Alex responded the very next day. He not only called me, but followed up with an email with what more than likely was going on based on their vast experience working on roofs with solar panels.

Within a few days, we had a great guy by the name of Chris come to the home. He called prior to coming which was helpful as to make sure he wasn't missed. While there Chris was courteous and professional. He spoke to my mother in law and explained what he needed to do. I also got a call from Alex to go over the exact details.

I approved the work and Chris got right to work. He was quick, clean, and knew what he was doing. I was relieved to see that I was working with an honest and professional company. The quote that was sent to me prior to them even coming out was spot on. They didn't try to oversell me, but just give my family and I, peace of mind.

I normally would say I would do business again with Castile, but I hope I don't have any more roof issues. I would however give them 5 STARS and recommend them to anyone needing roof work.

Rick Sanchez