Best Faucet Repair in Phoenix AZ

EDIT TO MY PREVIOUS REVIEW: The owner, Allen, called me today and we spoke about my review. He was extremely apologetic and VERY professional. It really impressed me. He explained that Alex was in the process of being trained.
Really nice man that really cares about his company.

I am rating this business so the owner can possibly fix a situation that is fixable. Alex from their booking team is not very good. They are a little slow to respond and they are not very good at relaying data to the manager that makes the quote. I sent in information for some doors I need installed along with pictures and links to the actual products. The scheduler obviously did not send the links to the manager because the manager came back saying they couldn't install the door because I used the term Iron door. I understand that I used the wrong terminology but if the manager had been given the links to the items that I had purchased he would have seen that I should have said security door. Also, Alex asked about the other door but again it was obvious he didn't share with the manager because the question would have been answered just by looking at the link.
If you want to use them hope that you don't get Alex as the booking agent.