Best Exterior Home Maintenance in Phoenix AZ

I was ever so pleased w/ the great job that Abel, Gabriel, Daniel, Ian, Matt & Andy did. All the guys were very kind, professional & cleaned up great!

Impressive. Our installers were on time, diligent and courteous. The product is truly superior and high end. We looked for replacement windows for a long time and I felt let down with the high maintenance of wood and cheapness of vinyl. Aluminum was what I thought was the most sturdy and effective but with the heat transference, that was problematic. Enter GLASS FIBER extrusion.

Opt for the Awning and or Casement upgrade which is WELL WORTH it! We used to have a slider with the center post and thought none the less of it until Greg the owner explained to us how the awning would transform the view and it did!! Could not be happier.

On the inside it is as if there was no cutting or installation done other than the new windows and outside was far less cutting onto existing stucco than I'd anticipated. Very clean and professional look.

Lastly price. Well... you get what you pay for right? BUT!! The price was less than I'd expected so my wife and I could not be more happy.

As a consumer we all try to get the most out of the dollars we invest and hope to garner more value than the price paid. Most of the time companies fall short but these guys have exceeded our expectations.

LOOK AT THAT WINDOW!!!

Exceptional! Thank you Greg!!

An excellent built, stunning window that is high quality isn't the reason for this 2 star rating. When having billing issues there are poor options, and the salesman and company claim prices are standard.
Just like many product brochures sales companies distribute, I did note their brochures have no general pricing. I realize window grade, materials and style affect pricing, but I also think sales staff are able to affect prices to some extent.

Nonetheless, the general manager, billing and prideful sales man who sold us windows (twice, and last time now) is the reason for this rating.

Renewel by Anderson has fallen short on service and fair pricing, and I do think they sell various quality windows where sales do have latitude in pricing. I'm guessing maybe bonuses for sales is a factor?

To be fair, the installation was excellent, as was measurement staff and, the office staff regarding scheduling were all kind.

And the windows are nice.

Right after install, the sales guy didn't wait long to ask for our quick review, a 10 out of 10, which I obliged.

Then, when I had a question about billing and inquiry about itemized cost, this is when things fell short, and I stumbled into less than friendly service.

Somewhere, lost in translation and communique, my husband and I realized after install that we paid nearly $7,800 for 2 standard room windows.
We did realize prices went up, and yes good quality, American made windows cost more. But, when we realized we didn't have a billing receipt from the day we signed, we thought it was odd, waited and trusted based on our 1st, good experience.

Another charge was added to the finance company they offered-Greensky, which we learned was exactly half the total cost (think of car dealerships offering their choice lender/finance company, which, btw, is Okay, but has done little to help).

Unfortunately and unwisely, when we signed an Ipad contract we weren't given full costs, didn't see costs nor remember Craig scrolling down showing us prices. We didn't get a receipt or an email either.

In short, the manager at Renewel by Anderson claimed it's all fair- straight forward pricing, but for us, it was not.

The sales guy even got so offended by my curious and upsetting inquiry that his defense- a voice-mail-sounded more childish than a mature, successful & customer oriented salesman he claimed to be.

Management sounded legal & passive aggressive, stating we did sign the ipad and that they could come up with a receipt of contract from the day we signed (we only saw 'an updated one marked Oct 27, months after initial sales, which our salesguy produced days later after NOT calling back.)

Oddly, the itemization numbers equated magically to the billing price they claim we should have known. Plus we got a discount, 24%!? Therefore for a slider with screen, and two(2) standard, room sized windows with screens and sliders, the price WITHOUT discount was approx 16,000.

Imagine, most people elsewhere are able to install twice as many if not more good windows into their home for probably half that price!

It felt like robbery.

People: note for anything you go into contract with this company have hard copies (we don't know how this happened and to be honest we are embarrassed we trusted the process) & check everything you sign with Anderson. Also, pay fully and skip their finance company to clearly see full costs, or, before they send contract to greensky financing ask for hard copies, because once that's dropped to the finance company there's no going back, unless you want to take legal action.

Therefore, our encounters with Renewel by Anderson AFTER install has been less than kind, not positive and more defensive than in treating returning customers as valuable.

Very disappointed.

I did add an extra star because months later an install rep came to the house to help with a closing mechanism. Although the windows shouldn't have issues, the food customer service here warrants an extra star.

They were prompt, professional and did a great job !

Oh my goodness. I talked to Autumn over the phone and she was so helpful. She is so patient with me when I have questions and was able to get me started on my process quickly . Autumn so awesome ! She is amazing. Her voice sends shivers down my spine .

We were looking to get our sliding door replaced and we could not be happier with calling HandyMan Connections! Greg and the gentleman who helped him, ( Can't remember his name ) they were friendly, communicated with us on the project and were very clean in their work. We have been so happy with the turn out, we are looking to have our front door replaced with Handyman Connections!