Best Design Cabinets in Phoenix AZ

I waited a week to write this review so as not to be writing on emotions. We had a scheduled appt on Saturday and the rep working that morning greeted us by asking if we were his 10:00 appt. During the process of looking at the styles of doors, etc we felt as if the rep was steering us toward what he would put into his house, not what we were looking for. When we stated that we wanted to go with all plywood cabinets we were told that the furniture board cabinets would hold up just fine and he proceeded to back that statement up by telling us that the plywood cabinets needed the AC to run all summer long and not to turn it off in the summer as the cabinets would split. We live in Phoenix, who is going to shut off their AC in the summer! I was ready to walk out then but decided to give him another chance. As he was putting our design on the computer, he told us that the refrigerator didn't belong where we wanted it if we wanted to sell the house. When we told him that is where the refrigerator was going his response was well it's your house and you can do what you want. That was the last straw!! We kindly stated that we were not going any further with the design and he got very defensive. His attitude that day was as if he was going to design OUR kitchen the way he wanted it to look. This was the worst customer service experience I've had in many years. Sorry David.

I signed with them and had to cancel which was within the 3 day cancellation window as allowed, but they never returned my 50% ($2,400) deposit. I’m an older woman living on a single income and they took $2400 from me for absolutely nothing. I honestly don’t know how they sleep at night doing business like that. They gave me the run around for months instead. It’s like Tammy Robinson likes to play with people. Beware.