Best Glass Installation in Phoenix AZ

I locked myself out of my workshop outback, before I gave it too much thought I tried to pick the lock myself using YouTube tutorials, and ended up breaking the window to get in. Then I realized just how extensively I had damaged the lock and window by breaking in. I was so sure I'd be paying a bunch of money to a locksmith and glass repair company to get them fixed, that when my brother told me about a shop that did both I was so relieved. I thought it'd cost an arm and a leg to get them done separately so I figured if I could save one or the other by using a2z service pros, I then it'd worth it.

Let me just say that the technician was very kind and didn't even laugh, (despite a hilarious situation) and got the window fixed and the lock replaced in no time. I barely felt a dent in my wallet and I will be contacting them anytime I need handyman! They really do provide services from A to Z!

Omar was amazing...he was quick and friendly

Excellent work on my build. The vehicle had a complete respray and he removed and installed glass. Would recommend to anyone!

Called at 530 to get a quote on a repair and got hung up on and when i called back 3 times i was sent to voicemail 3 times.....not very professional at all!!! seems like just another illegal immigrant working out of their house

Respectful, punctual on time, best of all placed my extra things i had on my windshiled back. Definitly Recommend.

David was informative and helpful. Got window shade screens replaced. Great service and quality workmanship. All done in reasonable time. I would recommend him anytime!

(Translated by Google) The people who attend are very kind and very quickly they changed my car glass...

(Original)
Muy amables las personas que atienden y muy rapido me cambiaron mi vidrio del carro...

Very professional work is professional this is where you want to come to get your glass done Jose does mufflers and all other repairs also I am very well satisfied with my work I had done and you will be too

Jesus is wonderful!! Was given the wrong windshield, but went and found where they had the right one and got it!!
Was very professional and went out of his way to get it done!! Thank you

Ken awesome quote on sliding patio door replacement. Jimmy best install guy there is, kind and hard working. John awesome service guy who helped me also throughout the process. From start to finish, admire this company. Kindness and patience. Professional. Pandemic caused screen door delay 2 mths no biggie. We kept in touch, Door is perfect!!!

The technician, Al, did a great job, very neat and it only took a little more than a 1/2 hour. The office had arranged everything and it all went very smoothly.

This outstanding company was recommended to me from a existing customer. The whole experience from Quote to Install was the best experience. The Window quality & Install top notch! John, Devin, Oliver, Dan, Kage & Jamie are the BEST!

Terrible Experience the guy that replaced the window didn't put the correct window or tint. Never once mentioned he would have a problem doing the job. Took advantage of the situation and did not return as he said he would to fix his mistake. Very dishonest company I would be very cautious. This can be perceived as misleading, deceptive and can be considered False advertisement. ? I think your company should do a bit more research before conducting business.

Sears Home Improvement Windows & Doors first major installment was a disaster from day one... and continued to be that way months later! There were many things not done correctly including damage to my wall and floors, and a door lock that didn't work because it wasn't installed properly. Sears was horrible about fixing these numerous problems. When I requested another installer to inspect the job they sent me someone that had no experience at installing so errors in workmanship were not caught or corrected. When I had my 2nd/last installation the new company found another problem that I didn't know about (the patio doors weren't properly sealed) and after my repoting it... they corrected this other installation company's mistake. I still have no idea if there are other installation problems because no one has inspected the first installation. (NOTE : The second installation company Sears hired for my last patio door was excellent.)

I have called them over and over no response

We had broken a window during a remodel and had to have it replaced. We chose them in October 2020 as the sales person said they could do it quickly since he has an order with a builder, and to make sure everything matches in the space since they had aluminum frames, we ordered 5 total windows and a double sliding door to replace a window and a door. In late January/early February they were finally out to do it as they had some issues with the manufacturer getting them windows, and there was no communication from RemodAZ with updates until we started to hound them. 12 weeks after anticipating 8 weeks, and had to put our flooring install on hold since the door changed the wall line a bit.

The installation was a horrible 5 day ordeal, shoddy new framing work leaving doors and windows being out of plumb/tweaked so they are really hard to open and close, my family won't even use one side of the slider. They also broke the new window during install which was the replacement for the one we broke that started this all, but they assured me they ordered the window on the spot, there are gaps in the aluminum frames on some of the windows and the paint is horrible. These windows and doors seemed to miss Quality Control altogehter. About a month after install, they sent someone out from the glass company who confirmed they were installed incorrectly, but just sprayed some silicon lubricant and did no thing with the frame elements that were supposed to be replaced with the slider due to paint defects and operation, nor the broken glass. Then nothing from them until May when Anna let me know they could not get the aluminum any longer which is months after it was ordered, but could replace in Vinyl. I told her they would all need to be replaced to match, but she couldn't respond as she was just the messenger, I asked to talk to someone who could actually make decisions for the company.

Continued silence for another month, then I get a message from Anna saying Tammy is coming out with the glass guy to finish on June 16'th, which was confirmed between 10 and 1, and on the 16th no one came out - no call no show. We were home so this was not a missed connection. On June 22nd I get a message from Anna threatening to take me to court for not being able to finish. I still don't have my kitchen together since the window still needs to be replaced. They have made no effort on their end and don't come out when they 'confirmed' they would. I reiterated that they need to have someone. I had to fix problems they created by not doing the drywall and electrical work correctly. I replied to the text saying someone who can make decisions would need to contact me, now in text as clearly everything should be in writing, and no response yet.

I would not recommend RemodAZ, my house is still not done and we still have a broken window, but they are constantly delaying and now threatening when this 8 week project turned into 9 months, all for 5 windows and a door.