Best Bedbug Infestation in Phoenix AZ

I was cleaning out the garage and noticed the dreaded termite tunnels and saw the critters run for cover when I knocked them down so I knew they were active. Sent out a mass email to friends about who to call and Bills Pest & Termite Company came back recommended to me by two friends along with some not so favorable reviews of other companies. Called Bills P&T Company and they had someone out in three days. I even got a call a bit before saying he was on his way. Very reasonable estimate considering what friends were telling me it would cost and considering he was all over the house inspecting. They had Michael out the following Tuesday and he even called to say he was running ahead of schedule and asked if he could come by earlier. YES! He was finished in no time and he didn't mind my desire to see and talk about the whole procedure. It's been about two weeks and not a single termite tunnel is visible. Hopefully I won't have to but I will definitely call Bills Pest & Termite Control again if I need to. HIGHLY RECOMMENDED! Work Order #55341

Nick is a phenomenal small business owner with the customer service to match. I called expecting to talk to a scheduler but got Nick instead and couldn't be happier. Everything was thorough and efficient. Thank you again Nick and we will see you next month.

A terrific company. Professional, on time, and thorough. Critter Tech came out for a gopher problem. They know their critters.

This company was very professional
I would highly recommend them to anyone needing pest control. On time. Very reasonable...I'm extremely satisfied with their service

Great business work ethic and very friendly. 4 months in and our technician continues to arrive on time and is very efficient.

As a professional in multi housing who has been in the industry for 8 years I’m appalled at the pure lack of customer service and lack of honesty. I took my property over 5 months ago! Have never had this company on my property since I have been here. I received warranty renewal bills in the mail, I called in and informed them we will not need any warranty, we have another company in place and please void all actions moving forward. Today I receive a bill via email for an inspection(that was forwarded to me from the previous manager) When I call in and inform it was unauthorized and we will not be paying.... I get the run around of who did you talk to, and it was scheduled yesterday. When asked by who it was approved, she says my assistant. My assistant and leasing are in my office and at the time who say they informed them we no longer use them and did not want to schedule an appointment and on top of that, the individual spoken with was not my assistant but a leasing agent who is not able to approve any services. The woman from the office proceeded to call my phone back after the original call, with poor attitude, customer service, And continued to talk over me. Purely to try and make a point to justify and figure out who “approved it” when they were in the wrong and should have never even called my office In the first place, given they were informed days prior we would no longer need or use their services. I will never use or suggest this company just based on the way they operate their business.

Nick got us on his schedule quickly, worked around our busy life, and kept us updated on exactly when to expect him. He was professional, knowledgeable, took the time to explain how the product worked, and assured our pets and babies were safe around them. He mentioned areas that he had assessed needed to be treated more heavily, like specific bushes in our back yard, and asked if there were any specific problem areas I had noticed in the house. We will absolutely be using Fromms Pest Control for regular service and will be recommending him to all our friends.

The staff is great to work with and Jesus is hands down the best in the business! Thank you Smart Pest for taking care of our home.