Best Roofing Investment in Phoenix AZ

Had an on-site quote for a full roof replacement. Sales rep said he would email me a quote. Quote never came. I called sales rep and spoke with him live once and left a voice mail once requesting the quote. Still no response and no white form the sales rep. Called the office to request the quote. They promised to reach out to rep and ensured I would receive the quote. No one ever called or sent the information. Unacceptable. Plenty of great companies out there but clearly no this one. Pass on this one for poor customer service and lack of response.

This company is, without a doubt, one of the best businesses my husband and I have ever dealt with. I thought for sure that getting a new roof (with solar panels on existing roof) was going to be a headache - Kris, the Senior Project Manager, made this entire process seamless. From Kris, who was always available and responsive by phone, to Sergio and his roofing crew, to Mike and his solar panel crew, the entire process was done with competence, integrity and respectfulness. We give this company and its crew a 5 star rating for sure.

Great place

Whoever was driving truck 934 today in phoenix on I10 needs a driving lesson, or revoked license. The guy is zipping in and out of heavy traffic, no signal, on his phone the whole time. Way too dangerous. We drive a large truck and felt as though he should cut close in front of us. Not a good image for your company.

The owner of the company was amazing in his attention to detail!!! Would recommend this company for anyone that needs roof repair.

As a former employee of this company I would highly advise you to run as fast as you can. This company does not care about their employees or their customers. Erie has private investors and only cares about turning a profit. Management lies to their employees and teaches the reps to lie to their customers too. They will make you sit through a two to three hour presentation just to mislead you and price gauge you. You will have one or two reps in your home for the appointment and they will attempt to corner you into making a same day decision with their “advertising consent discount” that they offer to every single customer that doesn’t bite on the initial inflated price. Erie claims to have expert and factory certified installers but in reality they just hire random crews and the entire staff at Erie is a revolving door from reps to installation managers and even the installers.There are plenty of roofing companies in the valley that will do a great job on your home and Erie is not one of them. Don’t believe me? Check out their BBB complaints. Save yourself time and money and call the next company. Oh and by the way the reviews that are currently on the google page aren’t real customers. I’m sure there will be more fake reviews to try and cover mine up