Best Plumbing Home in Phoenix AZ

BEWARE! We used Almeida for a tear off on our house in Mesa. We promptly sent our 50% deposit so they would start our project. From day 1 there was a lot of miscomunication. They forgot to install the fascia that we specifically asked for and also forgot to reconnect certain utilities such as our hot water heater exhaust, and other things. They sent an invoice out but the job was NOT done. We called to ask them and could not get a hold of anyone, no one ever called us back, then randomly one day another person was at our house finishing these items. There was no communication whatsoever. They don’t have control over their own jobs and have the worst service. When I got the final bill I noticed there was decking on it. Since I’m not a professional roofer I didn’t know what that is, I emailed to ask and the owner was extremely rude to me, I was so shocked that an owner of any company would talk to me that way. I then asked for photos, after viewing I promptly mailed my second check to pay the balance. They cashed our first check 2/8/22 and our 2nd on 4/5, it had to be mailed from a different state, they didn’t offer us another way to pay. The invoice was dated 2/17 however our roof was not finished until 3/28/22. On that day the owner emailed us stating things were done and to please remit payment. Just 2 days later they filed a 20 day lien notice. Then a couple weeks later I received a 2nd 20 day lien notice. Many weeks after we have been paid in full.
As I look at our communication the emails with my questions are the same day they filed this lien, truly the owner is being vengeful. She gave me grief about the payment taking about 5 days, but we live out of state and the only way to pay them is to send a check in the mail. My questions were valid and I didn’t deserve the rude replies, let alone a lien notice. I complained to the BBB, her response to the complaint was that I cannot read and was not involved in this project. I certainly can read and I've owned this home for 20 years, all checks were from me and I am certainly the customer.
This is unacceptable in so many ways, they should be ashamed. Sorry for the rant but people need to know this before working with them. Pay more and hire a company that values your business.

We have called them twice to come to our home to check our roof for any damages. Never received a call back from them. I guess they only want to install new roofs?

Max was very nice I appreciated him.