Best Gaf Roofing in Phoenix AZ

Updated review - 2 weeks later - Downgraded from 5 stars.

Our experience with this company was mostly good, but in the end a substandard topcoat sealant really hurt Renco's review with us, because it is the component that determines whether the roof will last a long time or oxidize within a few short years and need early replacement.

Some good points: Renco's bid was neither the lowest nor the highest of the 5 companies and 4 different types of roofing materials we considered. However, they were the ONLY contractor willing to take the old roof off before putting the new roof on. In fact, the salesman said that's the only way Renco is willing to do flat roofs, by tearing off the old roof first. And because we had a 20-year-old torch-down roof that was leaking in several spots, this was the only thing that made sense to me. Why would all these other companies want to install a roof that costs $10-15k or more right on top of an old, leaky roof that has blisters and buckles from 20 years of Arizona heat?

Workmanship was good, but not excellent. The Ripout crew was excellent. The Foam crew was amazing. The Topcoat, as previously stated, was terrible. At first I thought it might have been the topcoat crew that was to blame, but then I realized Renco's standard application process simply does not use enough topcoat material. I've asked the salesman, the foam crew and the topcoat crew how much sprayed-on elastomeric it takes to achieve the industry standard (~15 mils thickness) on a rough surface like polyurethane foam. Nobody knew the answer.

I can tell you from experience that Renco has a standard topcoat application rate that does not account for very rough areas, extra porous areas, and other hard-to-fill areas. And besides, various tradesmen I've spoken with say elastomeric should be rolled on for best results, not sprayed. So... while I was re-painting the parapet wall caps after roof installation, I also had to buy an extra 5 gallons of high quality elastomeric and re-seal several areas where the elastomeric topcoat was so inadequate that foam roofing material was still showing through after Renco had supposedly put down 3 coats (yeah, the topcoat crew came back out a second time, and it still wasn't right after 3 coats).

Renco may warranty the roof for 5 years, but I've been told by many reliable tradespeople that if you take care of these polyurethane roofs correctly, they should last practically forever. We didn't pay $12,700 to have the roof last only 5 or 10 years due to a substandard topcoat which would cause early oxidation and subsequent failure. So... I have and will continue to do everything in my power to make sure this roof lasts a good long time. And I'm sure it will last a long time, as long as I am the one doing the re-coating that is required every 3-5 years.

I'm glad we went with Renco for a number of reasons, but buyer beware. Inspect their work and don't accept the job until it is done absolutely right. If your topcoat looks uneven, get some good elastomeric and re-coat it yourself with a high-nap roller. Protect your investment.

Great company to work with and good people. Work is done well and they are very reliable. They have coated my flat roof twice over the years and we have been very happy. I recommend Brown Roofing to anyone.

Very happy with the service, didn't take the crew long to strip and replace the whole roof. Definitely using this company in the future, highly recommended.

Express Roofing is easily the best company I have had work at my home. First and foremost, they did an amazing job. I had a complete reroof done. I was impressed by their communication, attention to detail, craftsmanship, cleanliness, and punctuality. Express Roofing is a family business and their love for the job is evident. They inspected the roof and presented a video highlighting the good and the bad on my roof. Jeremy reviewed the video with me and clearly explained the recommended work to be completed. Their bid was competitive with others, but where Express Roofing really excelled was their prompt and frequent communication. Jenna is the office manager and responded to each email, text, and phone call immediately. Her commitment to excellent customer service is second to none. Express Roofing strives to educate it's customers on the process to allow the customer to make an informed decision. It is refreshing to work with a company that cares so much and has confidence in their product. At every step of the way, from the office staff, roofing crew, to the owner, I felt like I had their undivided attention. Every contact with Express was courteous and professional. The job finished on time for the quoted price. There were no hidden fees or costs. Each day the crew walked the jobsite and picked up all debris. They paid special attention to the back yard and even covered the pool to prevent contamination. As an added bonus, Rene Palomino, the owner, provided a aerial drone video and photos to document the progress of the job. He went above and beyond to ensure my satisfaction with the job. Working with them is like having a friend in the business. I highly recommended Express Roofing.

The combination of ALLROOFS and GAF can't be beat. As a Master Elite Roofer ALLROOFS applied the highest standards to my GoldenPledge Roof; no detail was overlooked and I had the additional benefit of having the manufacturer (GAF) warrant my roof. GAF even came out and inspected the roof themselves. I feel confident the roof will be around longer after I am gone.