Best Emergency Service Calls in Phoenix AZ

Horrible experience. Communication was poor from the get go. We were told that we were on the schedule for the first week of January. The date passed and I made calls to the office and was told I would get a call back. No call was received. I called repeatedly and was treated very rudely by the individual who answered. Eventually we're were scheduled and the job happened. Two folks showed up did the work and left without any communication or follow up with myself or my wife. After checking the work I discovered it was not done. We mentioned water damaged sections and we're told they would be replaced. So I called the office and was greeted by the same rude individual who proceeded to argue with me about what was supposed to be done. Eventually the what and why was made clear. That it wasn't communicated from the beginning is unsatisfactory for a company that is Crazy About Quality. DO NOT USE THESE PEOPLE.

- Edit: We were told that a crew would be scheduled to remediate our issues. This has not happened. Review updated to one star since they got their money and I'll be fixing the issues myself.

The owner Jack is very professional and provided a reasonable quote. He used quality material and professional crew led by him worked on the roof. I specifically appreciate time Jack spent explaining the process and answering our questions. I will recommend him to our friends and family.

Brandon gave us a proposal for my dad's house that was in escrow. The repair had to be done quickly and of course done well. He delivered on all of his promises and the pricing was very good as well. He was very easy to communicate with and responded in a timely manner. I'd recommend Brandon and Phoenix Roofing and will definitely keep them in mind next time I have a roofing project.