Best Installation And Repair in Phoenix AZ

I was a few years overdue for a re-roofing project on my 31-year-old home. Neighbors had theirs ans neither was happy due to price increases (after signing the contract) for “quoted” excessive damage found after tile removal. I had 3 estimators; first spent 10 minutes on the roof. He proceeded to tell me my roof was in a “sorry” condition and would only be for the “normal” re-roofing but I should be aware the price could double due to all the “rotten” wood., second guy that came out was the ultimate used car salesman. He spent 30 minutes on the roof (mostly on his phone). He came down and gave me a half-dozen options. The third was Express Roofing. A Mr. Rene Palomino did the inspection (20 minutes on the roof and patio). He came down and educated me on what needed to be done. It was apparent he started in the trenches, he was extremely knowledgeable.. Concerning the tiled roof, he stated that there many broke/cracked tiles, was moderate damage to the underlying 4 x 8 plywood and better than 50% of the “Fascia” (2 x 8’s) was rotted. He showed me where the Patio covering was not properly installed and the underlying plywood was rotted. He said he will go back to the office and work up an quote and e-mail to me within 48 hours. These quotes would include re-roofing (including replacing all broke/cracked tiles) the tiled roof, a quote for stripping/re-doing the patio cover and quoted “options” and a pricing sheet for “wood” that would need to be replaced. Because of the amount of “rotten” fascia, I asked him to price separately, replacing all the fascia both for the tiled roof and patio cover. I also asked how he prices replacing the 4 x 8 plywood. He surprised by stating there is a flat fee for each sheet of plywood but, he does not automatically replace the whole 4 x 8 plywood, but will, if possible, replace 2 foot sections at a time (I get 4 repairs with one piece of plywood). One of the other companies stated if they find bad plywood, the always replace whole sheet of plywood (costly).
I received the “quotes” 36 hours later. He sent the quotes exactly as he stated (with all the options we discussed). There was never a “hard sell”! We agreed on one price for; the tiled roof, patio redo and selected options. My only “up scope” would be for damage (wood) found after tile removal.
Now for the actual re-roofing. There were between three to six workers out at any given time. Don’t know how he can get all his workers to be so polite, respectful and considerate (we have a 10-year old Pug and they went out of their way to be friendly to her). The crew spent from 30 minutes to an hour cleaning up each day (nothing was left in the front of back yard, everything was stacked neatly in the side yard). One worker spent at least 20 minutes walking the front/backs/side of the house with a large magnet picking up any metal (nails) and disposing of it. I told them it was ok to leave “stuff” in the back yard and they told me that was not company policy.
Another thing that was surprising, they had a drone (helicopter) out each afternoon taking videos showing the work accomplished. The narrative of the video explained (in detail) what they had done and showed/explained where they had to replace defective “wood”. Rene was out each morning to see if I had any questions/complaints. While here, he went up on the roof and inspected what had been done and gave firm directions if he felt it could be better.
During the job, I requested that “extra” work be done, (specifically, replacing a “cut-out” I had in the eave for a motor home door to open). Within an hour, he came back with two prices, one was as if it was a standalone job and one that was 50% lower because the workers and equipment was already here. Amazing!
I am more than satisfied with all aspects of this endeavor and feel that the “up-scope” pricing was extremely reasonable. But, what upsets me is Rene’s company only does roofing. Hopefully, if I need other home improvements accomplished, I will be able to find a company with the professionalism and ethics his company has shown.

Josiah from ProWest was awsome! he is very knowledgeable with lots of experience in the roofing industry. he is very committed at his work and made it easy from the start to the end, even checking the job after it was completed by his crew to make sure nothing or anything was missing nor needed. My roof is protected and Looks Great! Thankyou Josiah and Prowest.

We used Harper’s for a roof repair. They provided excellent customer service and were honest and ethical. I would highly recommend them!

Charlie was terrific and so is his crew. Seven of them came up to Payson in one day ripped off to roofs on the house and the garage and finished it. Professional courteous Timely and friendly. He's a man of his word in his prices are good. I recommended him to two other neighbors. Thanks Charlie you're the best.

The best coatings for your home roof or pool decks, color matched by the keen eye of Thadeus and hold up far better than Sherwin Williams or Dunn Edwards paints. Quality products at reasonable prices

Their jobs were done well by the team members. In general, we are pleased with the work. Our sphere of influence will definitely include this roofing company.