Best Water Heater Service in Fort Worth TX

Anthony came and installed all my Ring devices and did a wonderful job. He even withstood the cold weather we had today, and my non-stop barking German Shepard. He was professional and polite. Definitely will continue to use their services again in the future.

Great Service at a great price. Mr Hartless went above and beyond to fix the issues in our church building.

Caesar Rodriguez is AMAZING and so professional

The technician who came to install our fan was knowledgeable but after service support from electrical team was not that great.

Accounting team has provided good service.

They Came in fixed all my fans and replaced some light fixtures there very professional and great work.

good company but i felt when the owner came, that i was not really customer but more like a number. i decided to go with another company. just my experience but i think other people could have more positive experiences.

Wonderful!

Lyle Palmer, and his partner done top notch work, hands down! They were very courteous guys and pleasant to work with. I am very happy with all the work thay did for me. I would highly recommend your company to anyone.

So lucky L&S sent Todd to do the work at our house. Polite, friendly, efficient, and meticulous work. Knows how to do the job right. Plumbing repair turned out better than new. Deserves 6-stars. :)

Had to open a service call, even though I knew it would be a bad time. Sure enough, their queues were full, however they said they would get to me as soon as they could. Lisa kept me up to date all day, and good to their word, Johnny was able to show up late into the day. He diagnosed the problem quickly, bad control board which needed ordering, then was able to rewire around the problem to get the unit to cool while waiting for the new board to arrive. Great service!

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction