Best New Plumbing System in Fort Worth TX

I called Enoch from a family recommendation and couldn't have been more happy with my decision. They came out quick and ON TIME! I had called 3 different electricians and all of them were late arriving, I'm talking hours late to the appointments.

They provided me with a fair price (well under the other estimates) for the recessed lighting. The electrician not only advised me of the placement of the cans, but installed them quickly and with minimal mess.

I was so impressed with their work ethic and price that I called them again for some AC diagnosing. They were honest about that as well, saving me money and not pressuring me to replace stuff that could last longer. I will be calling them back next summer to replace the suggested parts.

Just had some tankless water heater repair done with Wilson. Travon Bowie was the technician who came out and he was very knowledgeable and professional. I look forward to working with them again in the future.

Amazing service. Got here quickly and fixed the problem quickly. Everyone was very nice and professional. Will be using this company for all plumbing issues from now on!

Joel B. was very professional and very knowledgeable. He kept us informed on everything.

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction