Best Heater Systems in Fort Worth TX

Friendly, professional and knowledgeable service. I was very pleased and will absolutely use 24-7 again.

Why is there no option for Zero Stars?? This is the worst service I have ever received. Simon Sanchez is the owner and I dealt directly with him to solve my household issues. My house was struck by lightning in June of 2013; and in March of 2014, I am still trying to get everything resolved. He refuses to give a warranty on the work done on the house and will not take ownership of the shoddy workmanship by re-replacing the thermostats in my house. I have a heat pump unit and he installed the standard thermostat which resulted in a much higher than normal electric bill.

Highly Recommend!
Extremely professional and great to work with throughout the entire process. They evaluated the issue and provided several alternatives that varied in scope of work and cost. They also were great at answering follow up questions I had before I selected which option to go with.
The day of the job, the technicians were polite and professional.

Melanie was fast and efficient. Kept me updated throughout the process, total cost was spot on with estimate. No surprises which is always nice.

Matt, Did a great job. Very professional and knew exactly what the problem was and took care of it. I'll recommend TopTech Electric anytime someone needs a electrician.

The tech did a great job. Very courteous and polite. I would recommend Wilson Home Service to others.

Todd did a great job. Quick, clean and great customer service!

David H was friendly, informative and competent. I liked him a lot and I am very picky. Have wanted a reliable and talented ac/heat company for a long time. Looks like I’ve found it. Very pleased.
Dana Pilon

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction