Best Heat Pump Repair in Fort Worth TX

Ken never got back with me. Told him what i needed done . Gave him my address to come and give me an estimate. Also texted him. I'm not going to keep asking. There are many more electricians than him.

Very satisfied with the work provided. The electricians are very capable, and provide good work at a fair price.

In a pinch in texas heat and Berkey's there for relief. Excellent service!!

The tech, Eddie, was fantastic! He showed up promptly and performed the work extremely efficiently. I had him rewiring some electrical switches and installing dimmers. I was telling him how bright my can lights were in the main living areas and he gave me some great information about them, and he also went around to 10 of them to make some quick changes for me! I really appreciated his suggestions on what I could improve in the future. In no way was he a salesman, he honestly just gave me some really good advice and did not push a thing! I’d definitely recommend Eddie and Enoch!! Prices were competitive and I would use them again in the future for any of my electrical/water/HVAC/roofing needs! Give them a call, you won’t be disappointed!

Outstanding service! Very detailed outline of what to expect, alternatives, and timeline. Service was provided expediently and with great care for our home. Would definitely use them again in the future!

Very professional, knowledgeable and nice guys. Will definitely use them for any future electrical needs.

Excellent company!!! My first time to use them, but they will be my “go to company” from now on.

Adam and Shelby were professional, personable and knew what they were doing! Fixed my problem in no time!

I highly recommend Wilson Home Services!

Install Nest ThermostatThis company did a great job in multiple areas of customer service. Before the technician arrived they texted me a picture so I knew who was coming to my house. The technician that was sent was great. He was personable and committed to getting my thermostat working. He was also careful about my carpet and walls. I thought I had a problem with the NEst after they left. I called their number at 8pm and they responded the same night and said they would send someone out. However, I had already call Nest support and they had resolved my issue. Great company and great people on site and in the office! and they charged a flat fee to install the NEST

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction