Best New Heating in Columbus OH

Mr. Electric tried to cheat and get away with sub-quality work. They quoted a 200-Amp Panel replacement. My guess is the technician saw the house in transition (pending sale) and saw the concerned elderly former owner as an opportunity to install a 150-Amp panel and breaker, fail to label the new circuits, not leave any free breakers, and fail to communicate any of this to any party involved. Adding to the shady character: to date (yes, the drama is not over 2 weeks later) they failed to pull a permit for the job and still billed for one (and denied this), never followed up for a date to get the work inspected, repeatedly failed to return phone calls, and the technician avoided ownership of most of these issues, and avoided answering questions. They also denied needing to fix the problem that caused the need for replacement in the first place (water leaking into the panel from the outside mast/meter).I give one star beyond the minimum since they were very punctual initially, and the manager at least acknowledged the problems and made one attempt to remedy. The tech came back and did replace the 150-Amp breaker for a 200-Amp, and did a 70% job of labeling the new panel. Since then I have been promised a call back and even called in myself and have gotten no answer for days.I have lost faith in this technician/manager pair, who have given the company a bad name.UPDATE:The manager finally got back to me after I threatened to call the city. He came out and was fairly professional, fixed most of the problems I still had. But I can tell that if I had not left work to meet him and hold him to every word, he would have left skimping out on as much as possible again. I burned about 2 hours of work doing this, and I doubt they would even think to apologize. Rating is still staying at 2 stars.

VERY patient and through. Reasonable rates. Gives you options.truly makes it a win win for customer.thanks keith.

Very Good , Very Helpful, and he knew his stuff but didn't make us feel dumb when we didn't know ours ..lol..would surely hire KMA again!

I called Steven when my A/c Unit wasn’t turning on. It was 90 degrees that day so it was very urgent. He was there within two hours. He explained to me what he would be looking for and assured me it would be fixed in a timely manner. It took him about 15 minutes to trouble shoot my AC unit and my newly installed Nest system. He discovered it was a blown fuse and quickly replaced it. I know nothing about AC systems and Steven could have easily told me there was a major issue and charged me a lot of money to “fix” the problem. Instead he was honest. I really appreciate it and I would recommend his service to anyone. That’s God for people like Steven who do honest work!!!!!

Excellent service

Great company. Very nice staff.

This is an excellent company with knowledgeable technicians. They knew what the problem was right away and how to efficiently fix it. I would definitely recommend them if you want the job done right!