Best Heat Pump Systems in Columbus OH

GREAT experience! Jonathan didn’t try to “up sell” anything. He was very honest with his troubleshooting and assessment. (He was called in to fix a private electrician’s mishap.). He worked quickly, was respectful of my house, my time, and me! Would hire him again in a minute. Very personable and polite. Thanks for great service. Work was completed the day after I called.

Had an estimate on future work and decided to take advantage of the service plan

I had a fantastic first experience with Carpenter Heating-Cooling-Plumbing-Electric (HCPE) today. I had a strange partial power outage in my small business medical office over the weekend and I needed to solve the problem before office hours started on Monday morning. I was not able to arrange service with any of the previous commercial electricians who have worked on projects for me in the past. I’d recently heard radio commercials for Carpenter (HCPE), so I called, and they responded quickly. To borrow a sports phrase, the best ability is avail-ability. When I needed help, they were there! When Alan arrived, he patiently listened as I explained the unusual pattern of the partial power outage. He then quickly identified the faulty wire in a place I never would have expected. I appreciate Alan solving the problem and getting my lights turned back on so quickly, but as a physician, I even more value the thoughtful, systematic, and decisive manner in which Alan efficiently diagnosed and treated this electrical issue for me. It gives me peace of mind to know that such a strange electrical occurrence will not happen again. Going forward, Carpenter (HCPE) will be my first call, and I’ll request Alan again too.
With gratitude,
Boris Terebuh, MD

Called for a quote, the gentleman answered the phone with a plain Hello so I asked if I had reached the correct company being the fact that he picked up the phone as if he was very bored and he continued to ask me if I knew how to dial a phone correctly and I said yes am I speaking to Neff Plumbing because a Hello isn't a great way to open a conversation with someone looking for a specific company. Then he continued to curse me out all because I asked if I had the right company after not being told so!!! Bad Business