Best Office Wiring in Charlotte NC

We had a short in our outlets and lights on Easter Sunday, and thought for sure we would have to wait until at least Monday to get someone out. I left a message, and Tom got back within minutes. Within a half hour he was at my house, and fixed the problem within a half hour or so of arriving. Super nice, charged me exactly what he quoted on the phone (very reasonable), and understood the problem and solution quickly. Would absolutely recommend. Great experience.

Edit: Nice enough guy, but really hard to get him to follow up on his work. Several of my calls/texts to him went unanswered/unreturned. The problem returned almost immediately, and I couldn't get him to come back out to check it out. Ultimately I tracked the problem down myself to a light switch that had gone bad, and replaced it. Since then I have switched to Michael & Son.

So I’ve got to call myself out for this one, I had a back patio light in the ceiling fan that was less bright than the other ceiling fan. Unbeknownst to me I was unaware there was a control on the remote that dimmed and brightened the light. Not only was he on time, not only did he come out with a smile on his face but instantly show me what the problem was and when I offered to pay he wouldn’t accept. I know he was only here five minutes but that’s highly unusual. I can promise you when I do have a real electrical job to be done at my home I’m going to contact Sky Electric and Ronnie Mullis.

They were able to come out the same day, very nice! Though they couldn't fix the issue, they were able to tell us it was our AC Unit and not the electrical system. Thank you!

Todd from Lux was prompt to arrive on site, knew what needed to be done and performed the work in a professional manner, great communications ! Would recommend Lux Electrical Service for all your electrical needs.
Thank you

An hour late. Did not have the materials to complete the job. Charged me 80$ to tell me they couldn't do it today and I would need to reschedule after I bought what THEY should have brought or told me to purchase in advance on the phone ( fan mount) . Super disappointed and do not recommend.

Excellent and friendly service! Fair prices, fast response, communicative - and Tom even came out at night on the same day! Highly recommended.

Breakers tripped in my house, resulting in a kitchen and dining room light and living room outlets which did not work. Hill Electric sent two technicians and they discovered two outlets which had been improperly wired by the builder! They replaced the outlets and rewired the system and everything worked perfectly! Just in time for Christmas too! These folks are great and do great work. They know their stuff!

I made an appt for a Bates technician to come do an estimate on several things in the 82yr old house I just bought. The soonest appt was 2.5wks out, but I took it anyway. I made a sooner appt with another company too. I was told when making the appt with Bates, that it would be $125/hr, so that is what I was expecting to pay. Despite the Bates fee of $125 being higher for a quote, my electrical safety concerns were great enough to want a 2nd opinion. I hadn’t received a reminder text or email for Bates to come, so I had to call back the day before to confirm. The lady confirmed the appt & reminded me again of the $125 service fee (I still only heard of $125, despite the different terminology).

The technician was on time & friendly, telling me what he suspected the quotes would be (cheaper than first company). When we were settling up, he asked if I knew it would be $250. I told him I was told $125/hr, to which he stated the customer is usually surprised at the $250 quote fee, implying that this info is not made very clear at the time of scheduling. Apparently, it’s $125/hr AND a $125 service fee, when the guy was only here for 30min! Maybe I should’ve noticed the different verbiage from the scheduler, but I’ve worked in customer service for years & many people would’ve made this mistake. I would NOT have made an appt with Bates had I known the cost of a quote. I received an email same day with my invoice, but I never received a quote. I called the next day to inquire & was told that quotes take 5-7 business days to receive! I can’t wait that long, plus another 2-3wks for another appt. I wasted an extremely valuable $250, & I am still waiting for my quote after 9 business days.

This company’s schedulers need to make it clear what exactly quote cost will be & how long it will take to receive quote. Most families cannot afford $250 for a quote. The other company cost $69 for a quote that I received same day. That’s better customer service.

I scheduled two estimates for electrical work on my property. Both times no call and no shows. I've sent a text messages to Owner with no response. It's unfortunate because they've done several jobs for me in the past too, but I guess they took that business for granted and now they are unreliable and unprofessional.

Corey and his team are great! We've used them for multiple projects and have been pleased each and every time. You won't be disappointed.

Reckless and aggressive driving on independence