Best Diagnose And Fix in Charlotte NC

This was the first time I worked with LiveWire Electrical, and I was very pleased with the service that Bobby provided. He was easy to reach, followed up with my questions, and was able to schedule me in very quickly. I needed some outlets installed for both a bathroom remodeling project and for a wall mounted TV, and this fit perfectly for him. He let me know the cost upfront, and there was no change in that when the job was completed. I would definitely recommend LiveWire Electrical.

Matt Lamm provided same day service. The electrician was great.
He completed the repair and the price was very fair. His is a Locally owned business that cares about their customers.

I cannot say enough about the excellent service Bates Electric provided my family in an emergency. When a fallen tree limb ripped the service line away from my house on a late Thursday evening, it left my wife (who was only weeks away from her due date at the time) and I in the dark. With a little one on the way, multiple animals needing protection from the heat (over 90 during the day), and the weekend rapidly approaching we were scrambling to find a solution. Bates dispatched a professional immediately. The electrician that arrived (Jeremy) was the definition of a professional. He was knowledgeable, fast, courteous, and provided accurate advice on how to resolve our issues. Jeremy genuinely cared about the situation my wife and I had fallen into and stayed engaged in the process from start to finish and then some. IF you've ever had to go through an emergency outage you will know that there are a lot of moving parts involved between the energy company, the electrician and the city/county inspectors. This is where Bates really shined. When the repair work was done, the back office took over to push us over the goal line. While the repairs where done, the energy company was refusing to restore service without an inspection by the city/county. Getting both a permit and an inspection completed on a Friday during a pandemic is one of the toughest deadlines possible. To make things even tougher, the permit office was going through a IT outage that significantly stalled the process. Bates' back office (especially Alexis) stepped up to take on the challenge. Through close coordination and effective communication, they were able to get the entire process fast tracked and completed before the weekend. Bates earned a customer in me and will be my first call for any future needs (especially emergencies).

Johnathon and his crew came to my house and were very respectful. I have two dogs, and they weren't scared of them at all. The work was done very well, and they didn't seem to rush things. Great Company and would highly recommend them.

Called Bates Electric for a quote on panel replacement/upgrade and wiring (entire house rewired). Every other electrician I called refused to come out and look at the job until I gave them a deposit; they all wanted to charge me several thousand dollars before they even looked at the job, without having any idea what was needed. Bates came out, took a look around the house, and provided me with a very reasonable quote. Before I accepted it, they even found a mistake in an original drawing of my house that saved me several thousand dollars! This was my first time using Bates Electric and it won't be my last. Thank you!