Best Plumbing Leak Detection in Seattle WA

Great, professional service!

Extremely unprofessional and left me waiting and then high and dry (should probably say wet). I called on or about 12/15 Thursday and indicated my water main was leaking. They told me they could not get out until 12/19 Monday. I agreed to the date, and they clearly understood the emergency and I had clearly explained the leak. I cancelled and moved my travel flight plans to accommodate their schedule. On Monday I was sent a text message Good Morning this is Miranda with Eco Electric and plumbing.... our technicians are at their first appointment we will let you know if we there is an opportunity to move up your appointment... etc. Then an hour later another text message that I was still on the schedule... then an hour later they cancel due to weather. The problem is there was NO weather issue on Monday the December 19th 2022 . I called and talked to the manager who said she will call dispatch and call me back. I never received a call back and then I got another text message that our technicians are unavailable because they are addressing other emergency situations and would need to reschedule. Which one is it? Overbooked or nonexistent weather condition? Then they rescheduled me for Thursday... THEN they just sent me a text message 12/21 Unfortunately due to the volume of requests we cannot help you and suggest you go elsewhere. They have left me without water for almost a week and totally ditched me. This company is the absolutely horrible, not even a personal call back just an impersonal text message of dishonest excuses. There are many great companies in the PNW. If you need dependability go elsewhere. I would never treat my clients this way. Go elsewhere and save yourself money and the headache at least for when you need help the most. There is a very high chance, these people will not be there.

Michael was our technician and he was hands down the best - a total professional, very knowledgeable, extremely skilled and you can tell he takes pride in his work. He really took his time to properly diagnose, properly fix, properly explain the ins and outs to us. He was super patient and friendly and we feel so lucky to have had him as our technician.We were delighted that Seatown was able to get us an appointment so quickly, especially since our AC went down during a heatwave. 🙄 We totally recommend and will definitely be coming back!