Best Installing New Outlets in Seattle WA

Edwin was great,
very thorough and professional.

Clowns!!!! My wife had called Mister Sparky twice to schedule an appointment to have our house evaluated in order to receive a quote for removing the existing knob and tube wiring. First off, the person representing their company on the phone had no concept of what knob and tube even was. Then, they asked us to call back since they were not in the office. After calling back, we were unable to schedule an agreed upon appointment time, so we moved onto another electrical company. This morning I received a call from a Mister Sparky electrician asking if they could come to the house earlier than our scheduled time... Again, we were never able to schedule an appointment due to the inadequacy of their front desk. I already had another electrical company coming out, so I could not accommodate Mister Sparky and told them about our scheduling experience. This afternoon I received a call from their office saying that they show no record of my wife even calling. Hmmmm??? If my wife never called, how did their electrician magically get my phone number and address and know that we happened to be in need of electrical work? Maybe they should get into psychic work instead! This company needs to get their act together-- starting with their scheduler. As an Architect, there are plenty of other good electrical companies I would recommend.

So in spite of the fact that OHM electric overcharged for invoices the last time we hired them and we finally had to call to get them to straightened out the matter before paying, against my better judgement I hired Ohm again. I will say Alfred is a fairly competent electrician but Ian the guy who books the appointments and does the billing proved to be an absolutely nightmare, who can not be trusted with the truth. Please note that fact in that any response to this review by Ian will certainly be a misrepresentation .

So I scheduled the service at my address on line through their web site and then by calling. Both times I gave him my address and confirmed it. Then the night before they were suppose to come, all of a sudden he sends a text to my son, cancelling the appointment, because he alleges that we did not confirm the address for yet again, a third time,!

Apparently Ian sent an email which I did not notice wanting a third confirmation He triumphantly cancelled the appointment, even though he could have just taken the time to text or call to confirm the address if he still had doubts. Well we took off that morning to await them at the project and suddenly we got noticed that they was not going to show up. I feel like charging him for my time,

When I complained about his sudden cancellation, he told me I was unprofessional! Now that is an oxymoron if anything not only because all the unprofessional behavior was on the part of Ian whose tone was increasingly arrogant but the fact that he was the professional doing the business, and I was simply a customer who had given him all the contact info he needed if he had any questions,

So after unprofessionally cancelling the service on a whim, I decided never ever to use this company again, a fact I conveyed to them in no uncertain terms. There are in fact lots of other professional electricians that show up on time and don't try to shift the blame on to the customer after mistakes of their own making!

Excellent experience. Friendly and knowledgeable guy, Chad saved me hundreds vs other places because he was able to repair the fault and didn’t need to replace an entire circuit. Highly recommended!