Best Repair Thermostat in Phoenix AZ

I rarely write reviews, however, my experience with Penguin Air was actually good despite having to wait awhile before they sent a technician out. It is another AZ summer so I'm sure these guys are slammed. The main reason I'm writing this review is because of their technician, Ralph. He was absolutely outstanding! Our A/C wasn't working, it went out some time in the evening and when we woke up the following morning it was hot and getting hotter fast. I called Penguin, the dispatchers were patient and understanding over the phone. When their technician Ralph arrived we were relieved and impressed with his knowledge of older A/C units. He knew right away what was wrong (a bad capacitor & a compressor fan that was shot), how to fix it, fixed it fast (took about an hour), and was professional, friendly and most importantly, honest! Ralph never tried selling/upselling us anything we didn't absolutely need, he simply did the repairs and literally made our day! Arizona needs more technicians like Ralph, especially during the hot AZ summers...Penguin needs to give him a bonus or a raise to compensate him for his level of expertise and professionalism!! Thank you Ralph!

Nathan came and was very respectful Nd friendly. He repaired our issue very quickly. We are very pleased with everything!

They were profesional and on time. It was a simple repair thatshould not have exceeded $250 to repair the valve from a toilet and it cost $400+.They were here less than hour...let's hope the work is good.

Scott is reliable and gets the job completed In a professional and timely matter. My experience has always been the best. When my AC unit needed repair he quickly came out and fixed my unit. Now it's being replaced and he most helpful In walking me through the process. It's hard to find someone honest and to provide exceptional services. Scott is the guy to handle your AC emergencies! Going forward I will use no one else. Thanks Scott!

Cole was very knowledgeable and professional will return in the future!