Best Construction Plumbing in Phoenix AZ

Gabriel is great to work with! For a few months we had yard lights in front of our house not working. We thought it might be the GFCI outlet they were plugged into, but decided it wasn't urgent, so we just had it on our to-do list. Then yesterday, the master bathroom outlets weren't working, and the problem seemed to be the GFCI outlet in the other upstairs bathroom that controls the master bath outlets. The GFCI kept shutting off even with nothing plugged into the outlets. Since that was more urgent, decided it was time to call an electrician, and to have both electrical problems fixed at the same time. Gabe was very quick to reply to the Yelp messages, and offered to come out that evening, but I wouldn't be available, so he was able to come out the next day (on a Saturday). He was flexible with the appointment time (due to my crazy schedule he was able to plan around it). He arrived when we planned, and was super pleasant and easy to talk to. He fixed both outlets and verified that everything was working properly. We will definitely call Gabe for any other issues we have, and highly recommend him!

A good company to work for!

Steve was professional, friendly and very thorough. Appreciate him wearing a mask as well as offering to put on shoe coverings. The cabinet handles, sliding pantry shelf installation, garage cabinet removal and repair of exterior coach light were all performed extremely well. Our plan is, at a later date, to have your guys return to re-hang the garage cabinet that was removed and paint the interior garage walls. Our relationship with you over the past almost 10 years has truly made our lives easier. It's great to know we can call on you and get a fair price and professional craftsmen to do the work. Thanks..

He did excellent work! Will definitely use him again and would recommend him to anyone

Very professional and exceptional service & craftsmanship provided by Isaac H and his crew.

Very professional, Cole was great to work with.

We've had them come out to do some electrical work. They were sub-contracted by KB Homes. They were professional but I wouldn't say friendly which if fine. As long as the work is proficient.

TIMELINESS: Of the three times, they came on time once. Unfortunately, they give you a four window so you can't leave the house to run errands. We were given an 8-12 window and asked for a 30 minute heads up call before arrival. Tiffany O. the admin assistant, assured us they would. The tech didn't arrive until 10:15AM and did not give us a call as requested. As I tried to explain to Tiffany, if we are scheduled between 8-12, then shouldn't we be the first stop? Otherwise, give us a window time of 10-2. She didn't seem to understand the logic so I gave up trying.

On one occasion, they said tech would be arrive between 8-12. We got up early to have breakfast and removed everything off the counter where the work was going to be done. Then we get a call around 9AM to inform us that the tech called in sick and they need to reschedule. For such a large company, I am surprise there is not enough manpower to support situations like this. Every where I've ever worked, management always makes sure there is enough coverage in case someone is out sick. Needless to say, this pushed us back another day and we had to reschedule with the other sub-contractors.

SERVICE:
The don't seem to have a high standard of customer service. Of all the contractors we've received service from, they possess lack of friendliness, enthusiasm, and sense of urgency. However, the last guy who was here was the most proficient. He really took his time and was very thorough. The second guy left without cleaning up all the drywall dust from drilling into the walls. Allen who was the third tech who came out was friendly and courteous. He explained what he was going to do and cleaned up after himself which was very appreciated. He treated us the way he would want to be treated and respected our home as though it was his.

OVERALL: They do good work but they need to improve on their customer service and communication. If you do use them, definitely ask for Allen. He's the guy you want!!