Best Bathroom Water Damage in Phoenix AZ

About a week ago I had a plumbing issue off an outside hose bib that appeared to be leaking water at a small rate out of the ground. I contemplated writing a negative review as I’m a business owner and understand the downside of social media complaints. However, I just can’t let go of this bad experience and feel that my comments may lead to other consumers being aware of the possibility of dishonest tactics and misinformation during the repair process. In my opinion the technicians are most likely on a commission for their service calls and are incentivized to get as much as they can on the repair. Additionally, be cautious of the abundance of positive reviews as I know very well some companies in the area use a technique for filtering out bad reviews prior to hitting google, by sending you an email with a link to review their service call.I wasn’t home at the time the technician Kris arrived. I was able to talk to him on the phone to describe the area of concern and the problem. I received a call back in about 15 minutes with a diagnosis. I was told that when he dug up the area the pipes blew apart and that he had to shut the main water line off. He mentioned something to the fact that someone had not properly connected the pipes during the initial install. He mentioned the cost to repair was normally $700 something but that he was able to get the price down to about $535. I was somewhat surprised by this cost so I asked him how he arrived at that price. He mentioned that it was the amount that popped up on his iPad. I asked what the specific problem was and if the pipes that needed fixing were galvanized steel or pvc? He didn’t respond or I could quit understand if he said anything, as maybe my cell phone possibly cut out. I asked him how long this fix is going to take? He says that it could take an hour and a half up to a possible half day. At this point I’m very confused and tell him that I’m not understanding the level of repair as I have built numerous commercial and residential buildings and have worked with many different plumbing repair projects in our businesses. He says he needs to cut some pipes, retro some plumbing, etc. At this point I tell him to please contact his boss and send him photos of what the problem is to at least verify the cost of this repair. In the meantime I tell him to not do any repairs as I will be at the house in 5 min.I show up to my home and ask Kris about his conversation with his boss. He says the best he can do is $350. I said ok let me see what the problem is so I understand what you are repairing. I walk back to the area with the exposed plumbing and about lost my head. Literally it was a pvc pipe that had never been glued so it was constantly leaking. I took the two pipes, one in each hand, and connected them just to make sure I wasn’t hallucinating. At that point i just asked Kris to get me the service call invoice to pay and that I would not be using this company in the future for any other maintenance or repairs. I wish I knew how to attach the actual image, as a picture speaks 1000 words. It took me a 15 minute trip to Home Depot and a 2 min glue job... left the hole exposed for several days without any further leaks. Hope this review helps others to be a little inquisitive or suspicious of the “salesman” type hustle that could happen when calling out George Brazil.

Jason was prompt and professional. He made sure everything was the way I wanted it. He also found a few problems with my current electrical setup. After consulting me, he corrected all the problems. We'll worth the money. Thank you Tucker Hill!

Had an emergency plumbing problem at the house and Parker and sons had a tech out within 2 hours and the problem was resolved.The tech took time to talk through and explain the problem and promptly cleared the clog to the sewer.

I used ATR to remove an old island in the kitchen and install a bigger one in a different location in the kitchen with electrical. The job was done professionally and it was clear they knew what they were doing from initial contact. They asked me what I wanted to do, provided a quote and advised what work would be completed each day. They completed the job on time without any issues. They were professional and knowledgeable. They were easy to work with. They are reliable and reasonably priced. I definitely will be using them for more projects in my home. If you need projects done around the home give ATR a call.