Best Water Leaks in Houston TX

I am very disappointed in this business. I had an issue with my A/C unit not pushing out cold air. We had a technician come out and inspect the unit. He informed us the Compressor was bad, and it would be cheaper to get a whole new unit. I asked if it was the capacitor, and he said the capacitor was not the issue. He didn't even check the capacitor.The man then quoted me $9,600 for a new unit but had a 10-year warranty on it. I told him I would have to think about it, in which he said, I'm not your financial advisor, but you'll need a new unit soon. He then charged me $199 for the diagnostic, even though I told him I was a veteran.I called an army buddy of mine who was HVAC certified as well. He informed me my Compressor was fine, but my capacitor was dead. He then replaced it without issue, and now my family saved over 9000.I am disappointed that this business would take advantage of a veteran and his family, especially in these hard times. I pray that no other family is taken advantage of by this company, who's main focus is to sell A/C Units and not repair them.I even looked up the same unit that was quoted and found it to be around $2300. Unless labor is $7000, this company is taking advantage of people. My only regret is that I cannot give it a zero star.Abacus, shame on you. Shame on you for taking advantage of people in this heat. Shame on you trying to sell me a whole unit when it wasn't needed. Shame on you for charging me $200 for a diagnostic. I hope you change your business model and think of the people you serve.

My first indication that the ratings on this company were obviously written in-house was when I was told that in order to get an estimate I would have to pay $110 for the first hour and $75 for each hour thereafter. Mind you, their webpage states free estimates. The caller stated they would charge me this fee to complete the estimate and begin the work, but I am merely at the estimate stage. What about the supplies that would still need to be gathered before the work can begin and without them going out how do I even know if their estimate will be fair. I don't tend to hire someone on the spot without doing due diligence and crosschecking a couple of different estimates. At first I thought they meant that is what they charged once the work began but Ron made it a point to reiterate that was the charge just to get someone out there and get started with the estimate. No way. This company is underhanded and not very honest with practices like these.

Could not have asked for better service. Very nice and personable answered all my questions put my mind at ease. Came out to check for termites and found out it was just old damage. Great employee need to keep this one around