Best Drain Plumbing in Houston TX

Great experience with their plumber Julio Arenas. Prompt, professional, courteous, completely comfortable addressing the many questions and concerns I had, and had all the parts needed for my job in his service vehicle. Thank you Julio.I did have a little difficulty with their scheduling system. Schedulers and dispatch were professional and courteous but didn’t seem to record my requested appointment window correctly. I had to rearrange my plans to meet Julio. I still give five stars for Julio’s exceptional service.

Horrible customer service from both Ronnie and Kristine Fox. I called to check the status of a maintenance request for one of our properties. The tenant had stated she had not received a service call and needed service. Kristine was very rude when I asked her to confirm the contact number for the tenant. This is a reasonable request when the tenant states they haven't received a call for a maintenance request that was submitted over a week ago. Instead of resolving the issue Ronnie would rather cancel service than get to the bottom of why the service tech and the tenant did not connect.I have been in the business over seventeen years and a service company like this should be avoided. There are allot of good service companies out there and I recommend finding one of them like I was able to do within an hour of speaking to Ronnie.

I have been calling turbo for years to carry out maintenance on my air conditioners and water heaters, I am a client because of the efficiency and economy of their work, I would never change them for anyone else.

My first indication that the ratings on this company were obviously written in-house was when I was told that in order to get an estimate I would have to pay $110 for the first hour and $75 for each hour thereafter. Mind you, their webpage states free estimates. The caller stated they would charge me this fee to complete the estimate and begin the work, but I am merely at the estimate stage. What about the supplies that would still need to be gathered before the work can begin and without them going out how do I even know if their estimate will be fair. I don't tend to hire someone on the spot without doing due diligence and crosschecking a couple of different estimates. At first I thought they meant that is what they charged once the work began but Ron made it a point to reiterate that was the charge just to get someone out there and get started with the estimate. No way. This company is underhanded and not very honest with practices like these.

Larry Munguia, does our Pest Control. We are always pleased with his work. Larry is Professional, Thorough and always Courteous. We’re pleased!!