Best New Room Addition in Phoenix AZ

Good

Top notch, sensitive work!

I will do my best to touch on all areas, both good and bad!

LENGTH OF TIME QUOTED TO COMPLETE JOB - 45 days
LENGTH OF TIME IT TOOK TO COMPLETE JOB - 171 days

Timeliness: Demo began 9/10/18 and job was not complete until 2/27/19. We went days/weeks where no one showed up to work on the house. After they cut a post tension line, the project sat for over 2 weeks with nothing being done!

Craftsmanship: 90% of the trades they sent over were excellent! They did great work, had great attitudes, and cleaned up after themselves before leaving. The completed work looks great!

Planning: To give a few examples - the flooring guys came over to install, but there was no flooring dropped off the night before install. Drywall guys showed up, but city inspection was not signed off, so drywall could not be done. Anytime a trade leaves, they move onto another job, and yours gets pushed back again!

Communication: HHI will only call you when they are looking for another payment. Other than that, you will need to call them to get an idea when to expect someone at your home to do any work. They use an online tool/portal called Buildertrend and Faztimate. Buildertrend will notify you when your job is rolled back, you will then need to call HHI and ask why. Both systems I find difficult to use. I have requested HHI email me info, but they refuse, and direct me to their portal.

Cost: Lets just say they wrote an allowance for a custom door at less than $300. When they sent someone out to measure the door, I was quoted $5700.00. When I pushed back, I was told Oh yeah, thats Frankie, he is expensive. So they sent another person out that quoted $1100.00. . . . . . . . .

Professionalism: The owners don't have the first idea what this is! They take no responsibility and point fingers at the customer nonstop. They send snarky text messages and even threaten to sue you!
For example, final door was painted on 2/27, and Brandon emailed me that evening stating Here is the copy of the late bill you owe. How am I late paying you when you just finished the job a few hours ago?? I have asked both Danny Holtzman and Brandon Holtzman to email me a breakdown of charges, to reflect changes made and credits, but am told we have already credited everything we are going to credit. After telling Brandon I would be going to ROC, YELP, and news stations for help, he threatened to sue me. He made it clear he has a team of attorneys, so it's not an issue for him.

Now the job is done, but I have no clear answer on what the balance truly is. Danny and Brandon have not sent me an itemized summary showing corrections and credits, and claim they don't need to supply it to me either. As of my last phone call with Brandon, he is busy with his kids sporting events, isn't in front of a computer all day, and will look into it later. I just want to pay what I truly owe, and move on with my life!

Remodeling feels like your home is turned upside down, TWD went above and beyond to accommodate me, high on perfection, polite, timely, resolves any issues promptly and made sure I was happy and overly satisfied. Kudos to Jack (Project Manager) for always going above and beyond even if it was on his own personal time. I highly recommend TWD!

Maxum is the best. We couldn’t be more pleased with our bathrooms. From the initial contact with John and Taylor, when they came to our house to take measurements, to the final inspection, they were professionals with a personal touch. Within two or three days, a design for the master bath was sent to us for review. The plan was excellent and fit our space perfectly. After a visit to the show room for a detailed discussion, we decided to have both bathrooms remodeled simultaneously. The two professionals who worked on the project, Ricardo and Jose, were extremely skilled and talented. There were no delays, no glitches, everything went smoothly and attention to detail was always in the forefront. The custom-made vanities, cabinets and tiling are exceptional. The most important aspect was the communication between Maxum and us. Everything was open and honest and Maxum delivered. We could not recommend them more for a remodel and will no doubt use them again in the future.

After Ben did a fantastic job remodeling our daughter's kitchen, we hired him to remodel our kitchen and great room. This project involved removing a fireplace as well as some walls, and replacing floor tile throughout. Ben was easy to work with and highly dependable. He coordinated with our kitchen designer and communicated with us every step of the way. We were very pleased with Ben and hope to hire him again in the future.

Had Rise Above Remodeling install a new kitchen in my home and I could not be happier with the results. The team at Rise Above listened to our requests on what we wanted for the cabinets and counter tops and they exceeded all of our expectations. I would gladly recommend Rise Above to anyone looking to have any work on their home. This is a great company to partner with and I couldn’t be happier with the work done on my house.

We had Spicegirl Remodeling renovate our kitchen this summer. New floor, countertops, tiling, lots of painting. We are extremely pleased with how the kitchen came out. Ericka was awesome and did what was necessary to ensure a great outcome. As with just about any project of this nature there will be bumps along the way but it is how those bumps are dealt with that matters. Ericka was flawless in handling those bumps and we can't thank her enough. After several months everything is holding up beautifully. Her crew was also very professional and we enjoyed having them work in our home. I highly recommend them!
Sal & Leona

Do yourself a favor by contacting this company!! Scores of prestigious awards a brilliant design staff, and the most stress free remodeling/project management environment in AZ. Job well done!!

We've just completed our home renovations with Steve, Lori and the Sun Country team. We're particularly impressed with Steve's honesty and transparency. His team's done a great job. From the initial planning stages, contractual details, coordination of all of the subs, and final completion. We'd highly recommend Steve Garrett and Sun Country. A job well done. Roger & Debbie McKay

Efficient, professional, and reasonably priced. Master bath and kitchen grout look great. Highly recommend.

Scheduling an appointment for my tree to be trimmed was easy and efficient. They showed up on time and were so thorough that they alerted me to an issue with some rotting on our tree. Grateful for their service and expertise.

Review provided for Cindy Bayne regarding her remodel. “Project Manager Ben and his crew did an excellent job on my kitchen remodel. Prior to the remodel, I had almost no counter or cabinet space. After the remodel, I have both! Ben was an excellent communicator and on site daily. Ben’s team was very professional and neat. The quality of their work was fantastic. The kitchen looks amazing.”

D&D construction is the best General Contractor we have ever worked with in two states and five houses over the last fifty years. They are honorable and professional and will do whatever is necessary to make the job right and to the satisfaction of the homeowners. They stand behind the work of their subcontractors and will take on any job large or small. We would give “the Boss” Dion Horton our highest accolades and a ten in overall performance.

Premier did a great job on our recent Mst Bath remodel. Can't say enough about how great of a job they did from prep work to cleanliness through completion. The tile work was exceptional. So happy we used them and will use them in the future.

We have relied on Kirk Development for many home projects through the years and have always been highly pleased with the work, the time in which they complete it, the quality and their promptness in getting back to you. They have done everything from a complete bathroom upgrade, getting rid of popcorn ceilings, installing air conditioning units and ceiling fans, the list goes on. Every time, their prices are very reasonable and their quality of work is second to none. We recommend Kirk Development for any job you need done around the house, no matter how big or small.

From builder grade to Beautiful!

When we purchased our winter condo last year here in Tempe we wanted to update both of our bathrooms. We contacted Hochuli design company and got the ball rolling. We met with Scott & Lorrie only a week before we were to return to our summer home in Chicago. We were immediately impressed with their design showroom and them. With in a week they came out to our condo to walk through and understand our wants and ideas. After that we were under contract to have both bathrooms completely updated while we were back home in Illinois.

We had constant communication with our designer Amanda and contractor Martin. We felt a high level of trust allowing them to work in our condo while we were back home in Chicago.
They worked seamlessly with our building management and provided us with daily updates on the progress through the computer program Buildertrend. In fact having the daily updates with photos was like living through the construction without any of the dust! The preparation to prepare our condo for demo and construction was unbelievable! Plastic walls, heavy duty flooring protection etc. Their timeline for the project was accurate and they worked within our budget. We are more than happy with the results and would easily recommend Hochuli design & remodeling team to anyone who wants to take their project from builder grade to beautiful.

Impressed with the exceptional interior decorating services of the Luxury Remodels Company, we will advise everyone to hire them. They helped us breathe a new life into our old-looking home.

We first met Tony, the owner of Ruidoso a few years ago when he was working for another company. At that time Tony did an outstanding job on the remodeling of our bathrooms. Since Tony has formed his own company we have used him for several jobs around our home. We are always impressed with his professionalism, his attention to detail, his knowledge of construction and his quality workmanship. He and his crew are easy to have around and easy to work with. Ruidoso excels at customer service. Tony responds quickly, arrives on time, works hard and leaves the worksite in great condition. We would not hesitate to recommend Ruidoso Remodeling and we will use them again in the future.

I'm trying to get a quote. But got hung up on. Not a good experience.