Best Energy Efficient Windows Installation in Phoenix AZ

I put in that I was looking for windows and was called within the first hour. Very professional crew. I had been quoted out a few places and decided to go with them over a Home Depot and Lowe's since they are local. They were up front about the lead time and stayed in contact with me every time there was an update on my order.

I worked with Jeff and he was very knowledgeable and honest. I would absolutely recommend going with Optum. The Windows came with a warranty (that I hope I never have to use).

Great service from start to finish!

Had them out for 2 bids on different projects
1st bid- kitchen, came in 8k below other vendors but had limited cabinet selection so we opted elsewhere. Salesman was very nice

2nd bid- extension to home, asked for same salesman and was told he no longer worked there, no big deal, send the next guy. New guy shows up, asks lots of questions about the project and asks where budget needs to be. I give him a range and he leaves. Calls me that afternoon and refuses to give me the price over the phone, insists we meet in person. Arrives at 630am instead of 7 (called me at 615 to tell me he would be early). Shows up with a bid that is 23k above what I told him I needed to be at to even consider the job.

Keeps asking me what would it take to get the work after I tell him that's not affordable and we already had a better bid. Salesman then insists on questioning the other contractor and his qualifications rather than re-examining his numbers. Finally, he leaves (no mask on during either visits during the peak of COVID).

Calls me later to tell me him and the boss accidentally added a fee 2x and would now be 8k cheaper, but still over by 15k. Still not interested. His boss calls immediately after and leaves a voicemail asking for a run down of the other contractors bid because it's bizarre someone is cheaper.

Didn't hire them for either project and ended up blocking the salesman because he wouldn't take no for an answer.

Leaving 2 stars because the first experience was great and price was competitive.

From getting a quote to installation date and finishing windows - project has been a complete breeze. Priced in our range. All an A+ experience. Would refer and do business again.

My mom needed a new sliding patio door, and after contacting several companies, Freelite was the obvious choice. Every single person I had contact with at Freelite was friendly, helpful and went over and above. From Karen and Lorrie in the office, to Josh who did the estimate, to the installation team of Ivan, Tyler and Leo, each exceeded all expectations. Mom's door is beautiful and works perfectly after the team made sure every little detail was just perfect. If you need windows or doors, Freelite will not disappoint.

Power installed new windows for us expediently and professionally. The work was done quickly and for us, ahead of schedule.