Best Custom Projects in Phoenix AZ

These guys are awesome!

Gave these guys a call, Anthony came out told him our ideas, he took some measurements and said he would be in touch with us in a week, its been over two weeks, nothing. Talked to the owner this morning said he would find out whats going on, haven't heard back, what a great way to run a business... Just lost a $50,000 contract. oh well on to yelp.

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I would give 0 if I could. I sincerely wish that we had the positive experiences that other reviewers seem to have had... it is hard to believe they dealt with the same company. I would not recommend Atelier 507 to anyone, for any reason. I am writing this review because I've noticed an increase in Atelier507's advertising, and I think anyone considering this business should be aware of my family's experience.

We signed a six-figure contract with Bobby in December of 2020 for our home remodel. We ultimately paid that entire contract amount, plus about 60% more.

To this day, the work is not complete. Bobby abandoned the project before we were able to pass the City of Phoenix's inspection process. So, we have not been able to close out the permits with the City of Phoenix.

We were initially told that our home would be finished in March of 2021. It still isn't, 18 months latter. Bobby did find another company to complete the work when we informed him of our intent to file a complaint with ROC after he abandoned the project, so I am hopeful that we will be finished with this chapter in our lives soon. It has caused a lot of stress for our family.

The work that was completed required (and still requires) significant repair and touch up work. The work was rushed and not carefully completed. It seemed that Bobby wanted to complete the job as quickly and inexpensively (for him) as possible.

Some examples: The grout and drywall in and around our primary bath shower is severely cracking. The shower tiles themselves have begun to crack. The drywall around the title is cracking. The shluter around the shower niche is sharp and sticks out from the wall. Our child's bathroom tile has similar issues. The shluter around her tub is sharp and sticks out to the point that she recently cut herself while getting into the shower.

He purchased (basic, undoubtedly inexpensive, white) paint for the interior of the home without consulting us about paint color. We were told that was the color our walls would be painted, because the paint had already been purchased. The paint was thinly and sloppily applied.

The kitchen layout was not well planned. We are unable to open one of our refrigerator doors. We purchased our appliances prior to the remodel; still the kitchen design was not compatible with what we'd purchased. The kitchen backsplash was installed quickly and carelessly: the grout is cracking, and the square tiles are noticeably off center above the stove. The under cabinet lighting was screwed into our cabinets so that the sharp end of the screws were poking through the bottom of the cabinets.

Our plans included a pantry/mudroom, which had to be scrapped due to poor planning.

When we finally had no choice but to move in to our home in October 2021 (despite the fact that it was unfinished), we spent my. first few days there cleaning urine, grime, and pubic hair off of our new toilets. We still find cigarette butts in our yard. A custom-built entertainment center was damaged. A box full of our clothing was used as a trashcan (and cigarette receptacle). There is paint splattered on our flagstone patio and pool deck. Our kitchen cabinets were full of trash. The crew left behind their garbage and extra supplies for us to clean up.

We have paid Bobby every cent we owed. And when we were asked to make progress payments early to accommodate Bobby's vacations, we did. Still, when we expressed concerns, we were reminded of the fact that Bobby was trying to run a business, that it wasn't worth it to him to have anyone come to our home to address issues, and that there was a million dollar project that was Bobby's priority. At the beginning, Bobby was professional and accommodating... that did not last.

I hesitated to post a review prior to our home passing a City inspection because I just want the project finished so that our family can move on. It's been a year since we moved into a construction zone, and this process has been a nightmare. I hope that sharing our experience helps others to make an informed choice.

Awesome experience at Better Than New. We had a whole house cabinet refacing. Dan O did estimate, was helpful in doing some cabinet redesigning, and outlined the timeline. Timeline went off without a hitch. He and the folks who did the work were all very professional, reporting in on time, making sure work area was clean each day, and they also made sure we could use all areas in house during the work.

Dan also made this stressful time in our life less stressful by taking the time to answer all questions about this major project.

Very well done work!

Started work ahead of schedule and finished ahead of schedule. All were very friendly and professional. We are very pleased with the whole process.

I cannot recommend this company.
I setup an appointment with them, for a quote for a couple of different projects. I was given a date/time that was 1 week out.
Nobody ever showed up (no call/no show).
After I called them back, they told me they would check what happened and get right back to me.
Never heard back again.
I called a 3rd time and asked for another appointment, but again, never heard a thing.
Unreliable company - Safe yourself headaches and time and go with somebody that appreciates you as a customer.

They didn't even show up for the appointment we made to estimate the job.

I would hire these guys again in a heartbeat and highly recommend them! The crew was great-- they reported on time each day, executed a quality paint job in record time, cleaned up after themselves, and were so professional & customer-service oriented. The owners where phenomenal to work with, professional, well-spoken, customer-service oriented; they are licensed & bonded, Joe was flexible and came out to quote the job on a weekend, incredibly responsive via email/text, and offer multiple/convenient payment options. They were reasonably priced and were out at the house executing the job with just a week notice.

Very easy and pleasant to deal with. They were quick to come out for an estimate and equally quick to install. I highly recommend!

These guys did an awesome job on my new driveway and patio. Highly recommend

Carson was on the jobsite with the Plumbers and was very knowledgeable. He knew about the remodel in and out. Thank you all your help here at Robins Plumbing.

We had a negative experience with the design team at the Good Guys. We were very disappointed and felt we got a better design with another company. We also saved 20% by going with another contractor and there was more work within scope of our project.

Elan managed a kitchen, bathroom, and staircase job for us. All jobs were completed on time and very nicely done. Excellent communication, respectful team of workers, and consistent follow-up. Would recommend to anyone in need of a contractor!

Plate # CNW1805 westbound on Northern is driving wreckers as can be!!!!!