Best New Flooring in Phoenix AZ

Ken is an an awesome guy. He is a man of his word and I cant give a higher compliment than that.

For all your home remodeling or decorating needs, reach out to the Luxury Remodels Company. After hiring their professional and capable team, I have nothing but praise for them. They renovated the two bathrooms in my apartments and helped me decorate the space to my tastes.

I would highly recommend Ruidoso Remodeling. Tony and guys are very knowledgeable. They are a good team, hard working, efficient and honest. If I ever need more work done to my home I am definitely calling Tony :)
Thank you Tony for the great work! MY KITCHEN IS BEAUTIFUL!

My brother recommended Santa Cruz remodeling to me and they gave me a great price compared to other contractors I called. They didn’t try to sell me things I didn’t need for my kitchen and it looks amazing now. I always get compliments on my new countertop and cabinets. I have a lot of respect for the way Ellie and Ivan do business, they always put the customer first!!

Robert Valenti of Project Construction is meticulous and sweats the small details. How many general contractors care about the joints of tile in a shower surround?

Not many.

I've personally seen him have his tile sub contractors remove some tile to get it right. Here, the Butler Casita shows the beauty of those joints.

It isn't just tile—everything must line up and look clean and crisp. Notice the glass doors, cabinetry & general installation?

Having done two projects with him I hope to do more. If you are looking for someone who cares about their work—and most importantly, your satisfaction—look no further.

Trevor Pan - Architect

Great job remodeling my shower. Does other remodeling as well. Pleasant to work with.

We can't say enough great things about this company! We knew it was going to be a little pricier than some of the competition that came out and give us quotes, but boy was it worth it! Nestor, Eric, Angela & Steve were a dream to work with. Our master bathroom came out perfect! Better than we ever pictured! No detail was spared, from the incredible cleanliness of the crew every day, detailed drawings, beautiful shop to pick out products, to the daily check-in's from The project manager. We would recommend Retro pro to friends and family for sure!

Brian walked away from finishing up a bathroom remodel project and stopped following up on a major tile supplier defect on another bathroom remodel project. He promised to resolve the issue but after stringing me along for about a year, he quit responding to my inquiries. So much for What you want, done right.

One of the reasons we choose Superior Stone and Cabinet for our new granite counter tops was because of the positive reviews we found online. The reviews turned out to be true. Ray assisted us throughout the entire process, from coming to our home to take measurements, helping us with a small change in the plan and following up with us after the install. The installers and customer service were great. We are definitely satisfied customers!

Jerry and his team have always taken great care of all the customers that our team at The Tile Shop Tempe send his way. They take all the stress out of the remodeling process! I would highly recommend using them for your project! On behalf of our team I want to thank Jerry and the whole Southwest Restoration and Design team for all their hard work!!!!

(Translated by Google) Of all the best, reasonable prices, professionalism, responsibility and good quality..

(Original)
De todos los mejores, precios razonables, profesionalismo, responsabilidad y buena calidad..

A basic professional that is knowledgeable, expert and also terrific to work with! Remodeling a cooking area is such a huge bargain that we put it off for quite time. The planning was really extensive. We had a terrific exchange of suggestions to ultimately develop the style and products we wanted and the end result shows it. We have a kitchen area remodel that is perfect for our household and also way of living.

Absolutely wonderful, beyond our expectation. We love them and are so glad we went this way. The salesman, Bill Johnson was so good, no pressure at all and obviously knows his product. The gentlemen that installed it were efficient, careful and also well versed in what they were doing. As soon as I get the new tile down I'll be proud to start showing them to my friends and family, they've already seen pictures on Facebook but it didn't do them justice.

• 4th of Sept 2021, Sign contract to replace cabinet fronts in Kitchen and Main Bath, paid half of cost, asked how long for project to be completed, 2 to 3 months, was what we were told.
• Week of the 4th of Oct 2021, received a call from the measurers they will be out to measure, picked 8th of Oct 2021 for that measurement.
• Was called from office manager (she said that was who she was), they said we will have our install done before Thanksgiving 2021.
• Called Dec 6, 7, 8, 9, 13th, 2021, finally talked to live person, which was a lady named Dawn, she said not everything came in, she then said the job would be done before Christmas again 2021.
• Called multiple times in Jan and Feb 2022, left messages no response, tried calling Sean the salesperson no answer, at this point I was getting everything ready to contact Channel 3 (3 on my side) We felt like this company just stole our money.
• Call from Dawn, I agreed to March 8-10, 2022 install, I also said I don’t want them coming if they don’t have everything. She agreed. No call, from Dawn installer call and ask if the 14-16 would work.
• March 14-16th, 2022. No communication from Dawn, so assume everything is in now. Installers showed up, start doing their thing. March 15th during the install the installer said, we noticed that not everything was here, missing doors and drawl facing, crown molding, trim around Island, and floor molding. I asked about the Bathroom, and they said, it wasn’t part of the contract, I said look at the contract, and I said when you were here to measure you measured the bathroom, So they said they would have to go back to office to find out where everything was. 3 more days of time off, getting really upset now, called Dawn no answer left message no call back.
• May-June 1st, 2022 – still no communication, reached out again, left VM, someone called saying Dawn no longer works here I need to talk to some one in Texas?? I am thinking Texas. Can’t remember his name, (Rick?) he said he would look into this.
• July 14th, 2022, received a call from installer they are at my house, they finally have everything in, would like to finish install. I said I am at work, they said I was called and oked this date and time. I said no one called to schedule this. But I didn’t want delayed because on me.
• July 15th, 2022, the installer said I am sorry to tell you that not everything is here, no crown molding, and a couple other molding pieces missing. They said they would need to order it.• * Sept 26th, called the local office, they said they don’t take calls at this location, I said I wanted to talk to owner or office manager, was told not available and that I needed to call the call center. Called the call Center no manage available, but that they would call me as soon as they become available, if they don’t call back, then the call center person Would call me back. Well as expected no call this week at all.
* Project took over a year to finish, they finished the end of Sept 2022..

This project has been a nightmare, this company obviously doesn’t care about the customer, or communication to their customers. All the Lies… We are now at over one year later and still our project is not complete. My Wife and I have had to take time off, to a tune of around $2000.00 +. This is unacceptable, our kitchen was unusable for months, causing stress and anxiety to our family.

I would like to hear from someone at this company on how they plan to compensate us for all the things we were put through over the last year. This was totally unacceptable; I am just at a lost to how we have been treated over the last year with this company. How can this company have any good reviews, I can’t be the only customer that has had this problem, in the Phoenix AZ Area.
Like everything else with this company, nothing will come of this.

I had a great experience with Better Bath Remodeling. He expanded my shower, all new tile, new fixtures, new glass doors, and tiled around the bathtub. He did a great job, very professional, very neat and clean, dependable. He arrived when he said he would, he finished when he said he would, and he did a great job, which he said he would do. I would highly recommend Better Bath Remodeling, he did an excellent, and beautiful job! And a plus. . .he's a very likeable guy!

We contracted with Shower and Bath in May of 2019 to remodel our kitchen. Lon did a terrific job of designing the project. High quality staff that arrived on time, re-model workmanship (for the most part) was very good. Only one issue...the finish on the cabinets which are white, started turning yellow within 18 months. The finish in several areas needed to be repainted which I have done myself with extra paint left with us after completion of the job. More work needs to be done. At this point, we are talking about having them completely refinished only after 32 months. Sad.

I would never use that business again , after 8 weeks I still have not received my cabinets ,I was promised multiple times that it will arrive , they promised 2-4 weeks , and 8 weeks later after we demolished the old kitchen still waiting on the cabinets and every time I call just fake promises and they keep repeating the same thing