Best Operation And Maintenance in Phoenix AZ

Called them first thing on a Monday morning, they told me they were busy from the weekend but she would try to get someone available. She called me thirty minutes later and told me Kevin would get there. Kevin showed up at eleven. It was very pleasant to have someone prioritize my emergency, most places would have just put me on a waiting list. Kevin was very knowledgeable and fast. Would definitely use them again. Definitely a five star experience.

We have always had good service from Septic Technologies. When we scheduled them for our regular pumping service, they showed me a problem with deterioration of one of the tank walls. They had a repair quote to me that day, and we were scheduled for the job within a few days. Gilberto and Efren were very professional and knowledgeable about the system. They made sure i saw the problem, the need for repair, and explained and showed me step be step how they repaired the damage. We have always received good service from this company, and this time was no different.

We have used Wally for septic pumping for many years. As a Realtor we need them on any sale where there is a septic. We are very pleased with them. He always does the job promptly and perfectly. He has spent so much extra time with me explaining septic system in and outs to me over the years, always patiently and never once charged me for his time. I feel like he has taught me everything I know about septic systems. I can't recommend them highly enough.

We purchased a home in Oct 2022 and shortly after started having plumbing issues. We have had several companies out, with a camera and a locator to find that there is an issue at the repaired cover in the back yard. There is standing water in the pipes and at the repaired cover.

I called Sunset as they were one of two companies that have done work on the home requesting them to come out under warranty to check the tank to verify or fix the issue.

Rainey argued with me stating that they do not warranty or guarantee their work. They dug up the system, pumped it, certified and inspected it. When there is clearly an issue. So they (or the other company - who is coming out UNDER WARRANTY to verify that their work was done correctly and identify the issue) did something (or failed to do something) correctly and we are having back up issues every couple of weeks.

Rainey then argued with me stating that I was lucky that my tank was still operational as it was built in the 60's. She continued to argue with me when I said that if you take care of things they will last and then tried to tell me that was incorrect.

This woman is unprofessional and the company is a joke. DO NOT USE them!! Less than a year after they touched the septic I am having issues and they refuse to come out to verify their own work under warranty - because they don't have one.

BUYER BEWARE!!!