Best New Heat Pumps in Phoenix AZ

I really can't say enough good things about Jake and Black Mountain. We operate a short term rental and had our septic tank filter clog and tank needing to be pumped. To make matters worse, we didn't know where the exact location of the tank or lids since the home was a fairly recent purchase for us. Jake located, dug everything up, installed risers, new filters, lid and cleared our blockage. All within a few hours of our call. We had a real sh*tty situation on our hands, but Jake took care of quickly, effectively, and a very reasonable rate. We now have a reminder to have them out for our annual inspection and cleaning here on out.

My husband and I purchased a home warranty when we bought our new home. We have had a few plumbing issues in the last year and always waited for Old Republic to assign someone for service.

The plumbing issues we've encountered involved raw sewage in our guest bathroom tub. Our drain line was clogged and required being rotored out. The first company they sent out told me that they couldn't find our clean outs and that our warranty didn't cover him going through the roof. He said he would do it by removing our toilet in the guest bathroom and use that pipe. The gentleman did not use any gloves and left... brown fingerprints... throughout the work area. Needless to say, I bleached my entire house after he left and told ORHW never to send him out again.

Fast forward to Thanksgiving, and the problem occured again. The company sent out Anthony's Plumbing. From the get go, Jennifer, Eric and Mark were incredibly helpful. Jennifer called and let us know before Eric was to arrive. He came in and determined our warranty DOES cover going through the roof since we had purchased the extra coverage. He rotored it and left.

A week later, the same problem occured. This time, Jennifer had Mark come out to our home. Mark was able to determine that the cause of the blockage was roots in our sewage drain where it connected to the city line. . . six feet below ground. He used a camera to pinpoint the exact location. My husband and I were able to get the majority of the hole dug where he needed to be before he arrived.

When Mark got there, he was a machine. He got the area cleared out and ready to replace within an hour. All in all, he was able to get the area replaced (including having to get parts) and the hole filled in again in just a few hours. The price was exceptionally reasonable. He was friendly, honest and wonderful to work with. Our home warranty did not cover the replacement, but we felt comfortable going through Anthony's Plumbing to complete the repair due to the exceptional service that we received from all of the staff, especially Mark.

Thank you... we can now flush without praying!

All the people at Rooter Ranger were excellent! Everyone I dealt with was super polite and very knowledgeable. None of our drains were working so I called Rooter Ranger after hearing their ads on the radio. Raul was quick on the job and very thorough. Jared came to verify my issue and walked me through the whole process step by step as he worked. Once he determined what the problem was he sent Cooper and Quinn over to get the job done. These guys are super hard workers and amazed me with what the were able to accomplish in such a short amount of time. Once the work was complete, Jared came by to do a final inspection with me and explained all the work that had been done. Now I always know who to call when disaster strikes. Highly recommended!