Best Major Plumbing in Phoenix AZ

Reddi Services called us the morning of our scheduled appointment and said they would have to reschedule for possibly later in the day or reschedule for another day.. When we scheduled our service I was told we were the first appointment of the day. My husband took the morning off of work for this appointment. Shame on you Reddi Services! Don't trust them, they are not reliable.

Charged us $1,900 for a simple jet wash that we later learned should have cost between $300 and $500. Caveat emptor and all that, sure, but also, how about not being shady and taking advantage of people? And that's exactly what they do—people with plumbing emergencies have to act quickly, and they're banking on getting to you first and telling you whatever you need to hear to close your business. The business model is to send a driver to your house who is not authorized to do anything but call a supervisor. The supervisor comes out and up-sells you services, and then up-charges you for them. The driver doesn't get paid unless they sell you services. I know, because a driver told me so and, from talking to him, I suspect that he is also being taken advantage of by this company. We used them a couple times actually. Every time, the new guys tell us the old guys don't work there anymore. This would be a great story for local investigative news.*** Update: The number they posted below never answers.

Daniel showed up to look at leak underneath kitchen sink. It was an easy fix as hose from faucet was the cause. He noted that the on and off valves underneath the sink were corroded and recommended they be replaced. Next, he took a look at my water heater which is located in outside closet and recommended replacing as it was 30 years old and part of it was corroded. Since it was late in the day, he came back the next day with water heater. First, he completed repair to faucet hose and replaced on and off valves underneath kitchen sink. After he removed old water heater, he noted that the valves and pipes behind water heater were leaking so they also needed to be replaced. Total job was completed just underneath 4 hours. All in all, it turned out to be more expensive than anticipated but due to age, corrosive valves, etc. it was certainly time to replace. I took advantage of financing that was available for half the cost of job, which was helpful.Daniel concisely explained everything before beginning the job and afterwards showed me where the on/off switch was located on water heater, demonstrated where pilot light was located and how it worked. He was knowledgeable, respectful and extremely patient with answering my questions. I would highly recommend him and Option One Plumbing.