Best Install Water Softener In Phoenix in Phoenix AZ

Plumbing Professionals with great customer service. I can honestly say that their telephone customer service was excellent, scheduled my repair, called to confirm plumber was in route several times, they were very pleasant and helpful. Plumber Mark Johnstone showed up ON TIME, clean cut professional appearance, friendly and confident manner. Mark was extremely knowledgeable regarding drain stoppage situation and cleared it in a matter of minutes! **** There was absolutely NO sales pressure regarding my service/fix..did not try to up sell my service or scam additional repairs!!!!** I will certainly use this company again and also refer them. Great job Mark and many thanks! - Chad G.

(Translated by Google) Very professional, and very friendly, excellent work, thank you Plumber in Phoenix

(Original)
Muy profesionales , y muy amables excelente trabajo , gracias Plomero en Phoenix

They presented a lower charge over the phone which made my decision to go with them. And once they arrived at the property the driver/operator tried to convince me several times that our septic tank is larger than it is in order to attempt to charge us more. The service provided was rushed, incomplete, rude and unprofessional. Even though I have proof with previous service receipts from 3 different Septic Pumping Companies reflecting the size of our tank this Co. did not want even consider that information but instead eyeballed the size of the tank and charged and processed the order accordingly. What's more unbelievable and another example of extremely poor customer service the driver advised me that next time we need a septic pumping service that we should contact another Septic Pumping Company vs them. Will not recommend them to anyone but rather go out of my way to advise my neighbors not to use this Company.

BEWARE! If you call to schedule a septic pump out, they may pass you off to another company and not tell you. We called to confirm our appointment a few hours prior and were told we didn't have an appointment with them. Then looking at the books they saw that they had passed us off to another company which was much lower rated...We even had the Mr. Rooter tech come out to check our valve 10 days prior! When you choose a company based on ratings, I expect to get that company! Too much to ask????